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Join to apply for the Client Delivery Coordinator role at FUJIFILM Business Innovation Australia5 days ago Be among the first 25 applicantsJoin to apply for the Client Delivery Coordinator role at FUJIFILM Business Innovation AustraliaGet AI-powered advice on this job and more exclusive features.Direct message the job poster from FUJIFILM Business Innovation AustraliaTalent Acquisition Manager at FUJIFILM Business Innovation l Korn FerryExciting opportunity to work for a global organisationOngoing professional development and learning opportunitiesPermanent full time roleExciting opportunity to work for a global organisationOngoing professional development and learning opportunitiesPermanent full time roleOUR STORYFUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We arededicated to achieving a sustainable society and ensuring a better world for future generations. Employees are ambassadors for living and breathing our Shared Values.THE OPPORTUNITYWe have an exciting permanent full-time opportunity for aClient Delivery Coordinatorto join our team in Brisbane, QLD. Reporting to the Account Delivery Manager, your main responsibility will be to manage our existing client contract while growing relationships and exceeding clients expectations and increase satisfaction result.This is a 100% onsite role with 4 days at our customer site in Brisbane CBD and 1 day at our Fujifilm office in Bowen Hills.Key Responsibilities:Operational performance by ensuring KPI/SLAs are managed, analysed and reviewed in all client sitesManage client contract including asset register, operational documents, continuous improvements ideas and customer reviews Position DescriptionDeliver account strategy in alignment with the Service Delivery Model and report to the company/Client(s) management monthlyEffective use of systems, processes and procedure through:Root cause analysis of complaints with a view to reducing trendsManagement of customer feedback in a timely manner, following escalation processes where appropriateApply key business metrics to identify Profit and Loss through understanding the commercial and financial risks within the contract.Utilise Managed Print Services reporting, review resourcing and schedules on a quarterly basis whilst maintaining KPIsManage P&L to achieve operational target in revenue, cost and Gross profitSkills & QualificationsIntermediate Microsoft Office skillsAbility to build strong internal and external networks and engage with cross functional stakeholdersOwnership and accountability of end-to-end customer interactionsAbility to perform a face-to-face customer presentationAbility to demonstrate strong analytical and diagnostic skillsCommunicate clearly and confidently with internal and external stakeholdersBENEFITS:In house training and development and Generous Educational Assistance policy.Diverse Career Development opportunities.Employee Discounts through our Gold Pass rewards platform.Income Protection and Life Insurance.Salary Packaging & Novated Leasing available.OUR COMMITMENTDiversity & InclusionRespecting diversity is the foundation of everything that we do at FBAU.This allows us to Instil Trust and Collaborate through honest and fair Communication and helps cultivate an environment of Growth and Innovation.We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQ+ people, and people living with disabilities.Vaccination PolicyThe (FBAU) COVID-19 Vaccination Policy requires employees to be fully vaccinated against COVID-19. Appropriate evidence that you are fully vaccinated against COVID-19 must be provided upon commencement with FBAUIf this sounds like the role for you, please click the below Apply Now button and kickstart your application.For further info you can also contactour Talent Acquisition teamatFBAUrecruitment@fujifilm.comSeniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at FUJIFILM Business Innovation Australia by 2xGet notified about new Delivery Coordinator jobs in Brisbane, Queensland, Australia.Brisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoService Delivery Coordinator - 12 Months Fixed-TermBrisbane, Queensland, Australia 1 week agoSouth Brisbane, Queensland, Australia 1 week agoTrainee Administration Officer -(AIRS) MurarrieMurarrie, Queensland, Australia 8 hours agoBrisbane, Queensland, Australia 5 days agoVirginia, Queensland, Australia 23 hours agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia $74,745.00-$82,937.00 1 week agoBrisbane, Queensland, Australia 2 days agoOrder Planning Specialist- Volvo and MackBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia $74,745.00-$82,937.00 1 day agoBrisbane, Queensland, Australia 2 days agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoDelivery Professional - 10 Pallet PantechBrisbane City, Queensland, Australia 1 day agoSouth Brisbane, Queensland, Australia 1 day agoService Administrator - Warranty and CostingBrisbane, Queensland, Australia 1 day agoPort Of Brisbane, Queensland, Australia 3 hours agoBrisbane, Queensland, Australia 1 day agoSouth Brisbane, Queensland, Australia 20 hours agoBrisbane, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 day agoEight Mile Plains, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 1 week agoMurarrie, Queensland, Australia 1 week agoMango Hill, Queensland, Australia 1 year agoBrisbane, Queensland, Australia 2 days agoDelivery Professional - 10 Pallet PantechBrisbane City, Queensland, Australia 4 weeks agoBrisbane, Queensland, Australia 2 weeks agoCapalaba, Queensland, Australia 2 weeks agoWere unlocking community knowledge in a new way. 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