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Join to apply for the CRM Specialist role at Hyundai Motor Company AustraliaJoin to apply for the CRM Specialist role at Hyundai Motor Company AustraliaGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Hyundai Motor Company AustraliaTalent Acquisition Specialist - Hyundai Motor Company AustraliaWorking at Hyundai Motor Company AustraliaAt Hyundai, we are driven by the belief that everyone should have access to the very best in modern mobility. We want to become a lifetime partner for our customer and not just supply some of Australia''s most popular cars but also innovative future mobility solutions. Our purpose is to enhance people''s everyday lives by caring for many.Hyundai Motor Company Australia (HMCA) continues to enrich its product line-up with vehicles that are helping to build solutions for a more sustainable future, such as NEXO, the world''s first dedicated hydrogen-powered SUV and the award-winning IONIQ 5, redefining electric mobility and innovation. Hyundai have committed to Carbon Neutral by 2045.We aim to reset how customers, employees and brand representatives think and feel about our brand and do this by always having our founder, Chung Ju-Yung''s have a go attitude at the forefront of everything we do. At HMCA, we proudly live by the Have you tried it?'' ethos and philosophy to progress and grow as a company.Imagining what better will look like tomorrow,so that people can benefit from today.The OpportunityJoin Hyundai and Genesis as our CRM Specialist and help shape unforgettable customer experiences. In this exciting opportunity, you''ll play a key role in delivering our brand vision by driving customer engagement, acquisition, and retention, through personalised, data-driven communication. Using a mix of CRM channels, you''ll design and execute impactful campaigns while analysing performance to optimise outcomes and inform strategy. As a CRM champion, you''ll collaborate across teams to ensure cohesive, customer-centric messaging and help evolve our customer journey. If you''re passionate about turning data into meaningful interactions and building lasting relationships.Key ResponsibilitiesManage CRM Calendar for Hyundai and Genesis and prioritize schedulesCentralise customer communication templates (eDM, DM, SMS) for brand consistency across the customer journeyManage and execute CRM campaigns for Hyundai and Genesis using Salesforce Marketing Cloud, in conjunction with digital tracking data measuresWork with external agencies and other departments to develop CRM content for acquisition, on-boarding, and loyaltyTest and deploy AI-driven features like predictive recommendations in CRM communications.Manage campaign reporting and analysis deriving actionable insights, to provide recommendations for enhancementsRegularly evaluate the effectiveness of CRM strategies and adjust as needed to optimise customer engagement.Execute CRM strategies to improve CRM Campaigns that lift business metrics, including lead generation, and customer loyalty programs.Leverage customer behavioural, lifestyle, transactional, and demographic data to deliver personalised marketing programs and recommendations.About YouYou have the below skills and experience and are passionate about progressing your career in Digital with an innovative and dynamic automotive brand.3-5 years'' experience in CRM with at least 2 years'' experience with Salesforce Marketing Cloud and Customer Experience ManagementStrong analytical, critical thinking and problem-solving skillsHigh attention to detail and an ability to thrive in a creative, deadline-driven environmentExceptional research and analytical skills with experience reviewing large amounts of dataExperience with agency management including writing accurate briefs and managing agency relationshipsWhy work for Hyundai Motor Company Australia?We take great pride in creating an inclusive, energised and team-based workplace with meaningful experiences, encouraging innovation and a growth mindset.HMCA & GMAu: Exposure to all facets of the business, its products and future business.Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering''s with internationally recognised organisations.Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price.Subsidised: Gym with personal trainer on-site, onsite caf with barista made coffee.Travel: 2 Minute walk from the Sydney Metro and bus station, making it an ease to travel.CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $14 million for not-for-profit organisations focused on the betterment of children''s lives.EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more.Newly renovated office: Open-plan layout that stimulates productivity and collaboration.We are an equal opportunity employer where our values form the foundation of our culture - customer, challenge, collaboration, people and globality.Recruitment ProcessIf you would like a career with Hyundai Motor Company Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionMarketingIndustriesMotor Vehicle ManufacturingReferrals increase your chances of interviewing at Hyundai Motor Company Australia by 2xSign in to set job alerts for Customer Relationship Management Specialist roles.Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoCustomer Service and Logistics SpecialistNorth Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 5 months agoSydney, New South Wales, Australia A$70,000.00-A$75,000.00 2 days agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 2 weeks agoFrenchs Forest, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 3 days agoSydney, New South Wales, Australia 1 hour agoSydney, New South Wales, Australia 4 days agoSydney, New South Wales, Australia 6 days agoCustomer Service Representative - ReceivablesSydney, New South Wales, Australia A$60,000.00-A$68,000.00 2 months agoPyrmont, New South Wales, Australia 5 days agoCustomer Service Representative - Sydney, AustraliaSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoSydney, New South Wales, Australia 2 weeks agoPyrmont, New South Wales, Australia 1 month agoSydney, New South Wales, Australia A$60,000.00-A$75,000.00 2 weeks agoWere unlocking community knowledge in a new way. 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