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Join to apply for the Banking Consultant, Contact Centre - Suncorp Bank (Multiple Vacancies) role at ANZ 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Us At Suncorp Bank, you can build a career with exceptional growth potential within a culture of purpose and belonging. As part of the ANZ Group, when you apply to join Suncorp Bank, you''ll be directed to ANZ systems and receive correspondence and notifications from ANZ as part of the recruitment process. About The Role Are you ready to embark on an exciting journey in banking and financial services? Join our team at Heritage Lanes, Brisbane CBD. We''re seeking individuals passionate about customers, with intermediate computer literacy skills. As a Banking Consultant, you''ll work in an innovative hybrid environment, balancing in-office and remote work. You''ll handle inbound customer inquiries, providing solutions and exceeding expectations. Role Details: Multiple vacancies, all permanent roles; full-time and part-time options Location: Brisbane QLD Schedules vary: Tuesday - Saturday or Sunday - Thursday; start times from 7AM to 2PM Applicants may be asked to complete an online assessment via SHL. Please respond promptly to facilitate your application process. Daily Responsibilities: Deliver excellent customer service and solutions Handle banking inquiries and processes via telephone Build trust and ask relevant questions to improve outcomes Contribute to a balanced team culture focused on people, customers, risk, and performance Candidate Requirements: Passion for customer service and experience in customer roles Proficiency with computer systems Strong communication skills Resilience, empathy, adaptability Previous call center experience is preferred but not necessary; training provided Commitment to self-development and teamwork We value a growth mindset and encourage applicants with most of these skills to apply. Why Join Us? Suncorp Bank, part of the ANZ Group, supports the financial wellbeing of over a million customers. We prioritize wellbeing, offer benefits for work-life balance, and support flexible remote work. We promote inclusivity and welcome applicants from all backgrounds. For more info, visit Apply via ANZ Careers with reference number 96461. Application Deadline: 26/05/2025, 11.59pm (Melbourne time) Additional Details: Seniority Level: Not Applicable Employment Type: Full-time Job Function: Finance and Sales Industries: Banking, Financial Services, Accounting #J-18808-Ljbffr