Job Title

Company DescriptionSofitel Melbourne On Collins is the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, it offers curated dining experiences where passionate chefs and mixologists delight guests with lively culinary offerings while overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins champions culture and tradition through rotating art exhibitions and is immersed in the citys thriving arts and entertainment scene.PROPERTY DETAILS5-star luxury located in Melbourne''s shopping, theatre, and business precincts363 rooms with breathtaking views over MelbourneExclusive Club Lounge offering an elevated French joie-de-vivre experience for club guestsSophisticated modern dining with vibrant contemporary French flair at No35 restaurantSignature cocktails and refined ambiance at Atrium Bar on 35Job DescriptionWe are currently seeking a Conference & Events Attendant to join our dynamic team. As a C&E attendant, you will be the frontline for guest interactions, ensuring maximum customer satisfaction. You will handle various events, from corporate boardroom functions to weddings and birthday celebrations. This is a casual position. Your responsibilities include, but are not limited to:Serving as the point of contact for all guest inquiriesAssisting the C+E Supervisor in ensuring smooth event operationsSupporting with setup and pack-up of eventsSetting tables to high standardsMaintaining hygiene standards for food handling and presentationLeading, mentoring, and training new staffServing food and beveragesCleaning up after guests and maintaining a clean environmentAssisting other F&B departments as required (e.g., Restaurant/bar)QualificationsSkills and Attributes: Minimum 12 months experience in a luxury hotel environment Highly organized with effective priority management Strong guest and team relations skills; able to initiate contact and establish rapport easily Professional appearance and interpersonal skills Attention to detail and thoroughness with a sense of urgency High energy levels and versatility in responding to guest requests and situations Ability to remain calm and effective during high-volume work situations Team player who contributes proactively Flexibility to work a rotating roster, including early mornings, evenings, weekends, and public holidays Valid RSAAdditional InformationBenefits and Perks:Sofitel Melbourne on Collins offers career development within the hotel and the wider Accor Group. We are committed to diversity and inclusion, valuing every team member.Our Heartist principles focus on human connection, understanding people, and putting people at the heart of our decisions. We aim to make every ambassador feel valued, inspired, and motivated to excel daily.We offer our Heartists:Career growth with the largest hotel group in the PacificCentral location in Melbourne''s CBDLaundered uniformsComplimentary hotel stay on work anniversaryWorldwide employee, family, and friends benefits at Accor Hotels #J-18808-Ljbffr