Job Title

Company DescriptionSofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, we curate dining experiences where passionate chefs and mixologists delight guests with lively culinary offerings while overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the citys thriving arts and entertainment scene.PROPERTY DETAILS5-star luxury in the heart of Melbourne''s shopping, theatre, and business precincts363 rooms with breathtaking views over MelbourneExclusive Club Lounge offering an elevated French joie-de-vivre experience for club guestsSophisticated modern dining with vibrant contemporary French flair at No35 restaurantUnique signature cocktails & refined, exclusive ambiance at Atrium Bar on 35Job DescriptionWe are currently seeking a Conference & Events Attendant to join our dynamic team. In this role, you will be the frontline contact for guests, ensuring maximum satisfaction across various events, from corporate meetings to weddings and celebrations. This is a Casual position. Your responsibilities include, but are not limited to:Being the point of contact for all guest inquiriesAssisting the C+E Supervisor to ensure smooth event operationsSupporting with setup and pack-down of eventsEnsuring tables are set to high standardsMaintaining hygiene standards for food handling and presentationLeading, mentoring, and training new staffServing food and beveragesCleaning up after guests and maintaining a clean work environmentAssisting other F&B departments such as the restaurant and bar when requiredQualificationsSkills and Attributes for Success: Minimum 12 months experience in a luxury hotel environment Highly organized with effective priority management Strong focus on guest and team relations, with the ability to initiate contact and establish rapport easily Professional appearance and interpersonal skills Careful and precise in task execution, with a sense of urgency High energy levels and versatility in responding to guest requests and situations Ability to remain calm and effective during high-volume work periods Team player who contributes proactively Flexibility to work rotating shifts, including early mornings, evenings, weekends, and public holidays Valid RSA certificationAdditional InformationSofitel Melbourne on Collins offers career development opportunities within the hotel and the wider Accor Group. We embrace diversity and are committed to an inclusive workplace.Our Heartist principles emphasize the heart and art of human connectionunderstanding people and placing them at the centre of our decisions. We aim to make every team member feel valued, inspired, and motivated to excel each day.Benefits and Perks:Career growth within the largest hotel group in the PacificPrime location in Melbourne''s CBDLaudered uniformsComplimentary hotel stay on work anniversaryWorldwide employee, family, and friends benefits at Accor Hotels #J-18808-Ljbffr