Job Title

Company DescriptionSofitel Melbourne On Collins is the ultimate luxury hotel escape located in the heart of Melbourne city centre. Combining French elegance with modern luxury, we curate dining experiences where our passionate chefs and mixologists delight our guests with lively culinary offerings while overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition through rotating art exhibitions and is immersed in the citys thriving arts and entertainment scene.PROPERTY DETAILS5-star luxury in the heart of Melbourne''s shopping, theatre, and business precincts363 rooms with breathtaking views over MelbourneExclusive Club Lounge offering an elevated French joie-de-vivre experience for club guestsSophisticated modern dining with vibrant contemporary French flair at No35 restaurantUnique signature cocktails and a refined, exclusive ambiance at Atrium Bar on 35Job DescriptionWe are currently seeking a Conference & Events Attendant to join our dynamic team. As a C&E attendant, you will be the frontline for our guests'' needs, ensuring maximum customer satisfaction. You will handle various events, from corporate boardroom functions to weddings and birthday celebrations. This is a Casual position. Your responsibilities include but are not limited to:Serving as the point of contact for all guest inquiriesAssisting the C&E Supervisor to ensure smooth event operationsSupporting with pack-up and setup of eventsEnsuring tables are set up to high standardsMaintaining hygiene standards for food handling and presentationLeading, mentoring, and training new staffServing food and beveragesCleaning up after guests and maintaining a clean work environmentAssisting other F&B departments as required (e.g., Restaurant, Bar)QualificationsSkills and Attributes: Minimum 12 months experience in a luxury hotel environment Highly organized with effective priority management Strong guest and team relations skills; able to initiate contact and establish rapport easily Professional personal presentation and interpersonal skills Careful and thorough in task execution with a sense of urgency High energy levels and versatility in responding to guest requests and situations Calm and effective under high volume work situations Good team player, willing to contribute and assist colleagues Flexibility to work rotating shifts, including early mornings, evenings, weekends, and public holidays Valid RSA certificationAdditional InformationBenefits and Perks:Sofitel Melbourne on Collins offers career development opportunities within the hotel and the wider Accor Group. We are committed to an inclusive culture and aim to attract, recruit, and promote diverse talent.Our Heartist principles emphasize the importance of human connection. Understanding people is our core business, and putting people at the heart of our decisions ensures our success. We want every team member to feel valued, inspired, and motivated to excel each day.We offer our Heartists:Opportunities to build a career with the largest hotel group in the PacificCentral, accessible location in Melbourne''s CBDLaundered uniformsComplimentary hotel stay on your work anniversaryWorldwide employee and family benefits at Accor Hotels #J-18808-Ljbffr