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Our TeamJoin our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, were transforming the experience of ageing through collaboration, new ideas and investment in people and services.Our Leaders take pride in where they work and their ability to make a real difference. Working across different functions at Benetas, our Leaders have the space to create change and support new ways of working as we continue to digitise our operations. Our Operational Leaders feel heard and are recognised for their contributions, supported by progressive and empathetic Regional Business Managers and General Manager, in a culture that values respect, authenticity and connection. There''s plenty of opportunities to broaden skill sets and advance careers, while making a positive difference in the lives of older Victorians.The RoleWe are looking for experienced Residential Services Manager for our Gisborne Oaks home, which houses 78 residents in the beautiful Macedon Ranges region.Managing and leading a diverse team of employees and volunteers to provide an exemplary level of care and service to our residentsResponding quickly and effectively to issues including Human Resource, client complaints and serious incidentsFacilitating the implementation and effective use of quality and risk management information systemsEnsuring employees are aware of their responsibilities around incident management and reporting, including compulsory reporting obligationsMaintaining financial performance targets including occupancy levels, ACFI management and budget outcomesImplementing relevant legislative and policy changes and maintain appropriate aged care standardsFostering and developing effective relationships with residents, their families, staff and volunteers in support of the client goals of careTo help you achieve this, ideally youll have:Management experience in an aged or health care settingExperience working within the Aged Care legislative framework, including Compulsory Reporting requirements and the Aged Care Complaints Scheme or similarExperience working with the Aged Care Quality Standards and Accreditation Frameworks and requirements or similarKnowledge of the Australian National Aged Care Classification (ANACC),including its impact on business outcomes and a sound understanding of Occupational Health and Safety regulationsA passion for providing high quality service and continuous improvement to achieve resultsCurrent registration as a Registered (Division 1) Nurse with AHPRA (highly regarded but not essential)Specialist knowledge or postgraduate qualifications in health management, business administration or similar (desirable)Why Benetas?Competitive remuneration package + NFP Salary Packaging up to $19k per annumPermanent full time with a monthly ADOPaid training hours to build your skills, leadership forums and ongoing training and developmentProudly being part of a business that values Respect, Responsibility, Community, and SpiritA proven history of internal career progression and development opportunitiesJoin us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do.Interested in developing a career with Benetas, APPLY NOW!Recruitment Agencies please note that we are not currently looking to partner with any agencies at this point in time and unsolicited applications will not be accepted. #J-18808-Ljbffr