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Join to apply for the Salesforce Functional Practice Director role at Merkle Australia 1 day ago Be among the first 25 applicants Join to apply for the Salesforce Functional Practice Director role at Merkle Australia Get AI-powered advice on this job and more exclusive features. Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world, with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle''s expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30 countries throughout the Americas, EMEA, and APAC. Merkle is proud to be Salesforce 1 Salesforce global agency partner, having been voted partner of the year 5 times in our recent history. As a summit partner, weve implemented more than 2,000 solutions across all clouds. We have over 1,500 professionals worldwide and have over 8,500 certifications across the Salesforce product suite. We''re relaunching our Salesforce Practice in Australia and were looking for an exceptional Salesforce Practice Functional Director to help shape its future as the technology landscape continues to evolve at a rapidly changing pace. As part of a leading digital agency, our current Salesforce team blends creativity, CX thinking, and technical excellence. We need a passionate, people-first leader to guide our functional consultants, elevate delivery quality, and drive real business outcomes for our clients. What Youll Do: Lead and grow a team of Salesforce functional consultants across multiple clouds (e.g. Sales, Service, Experience, Data). Act as the strategic functional lead across key client engagements, ensuring design excellence and client satisfaction. Partner with the Salesforce executive team and internal stakeholders to define value propositions and go-to-market offerings. Help shape recruitment, mentoring, and capability uplift strategies across the practice. Translate business needs into scalable Salesforce solutionsand bring the best of our creative agency DNA into every engagement. What You Bring: Proven experience in Salesforce consultingideally in a leadership or principal functional role. Expertise across multiple Salesforce clouds, with deep knowledge of at least one (Sales, Service, Experience, or Marketing). A passion for mentoring, coaching and uplifting teamsnot just managing. Strong client engagement skills, from pre-sales through delivery. Salesforce certifications, from Associate to Administration levels. Why Join Us? Shape something new : Be a key player in rebuilding a Salesforce practice with full leadership support. This isnt just another roleits a platform to make your mark and build something lasting. Agency Salesforce = Unique : Collaborate with strategists, creatives, and technologists to deliver standout and ground-breaking solutions including new fields such as data and AI. Flexible and empowering : work when and where you''re at your best, with our Be the Best You policy plus a $250 contribution toward your home office setup. Unplug, recharge and give something back: Enjoy 5 weeks annual leave after 2 years, 3 company-wide wellness days each year and be part of our annual whole-company volunteering event, One Day for Change. Apply now or reach out directly for a confidential conversation. Lets redefine what a Salesforce partner can look liketogether. Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Consulting and Information Technology Industries Advertising Services, Technology, Information and Media, and IT Services and IT Consulting Referrals increase your chances of interviewing at Merkle Australia by 2x Sign in to set job alerts for Director of Information Technology roles. Sydney, New South Wales, Australia 1 month ago Senior Business Development Director - IT Consulting and Services - $200-220k base comms Associate Director, Engagement and Product Sydney, New South Wales, Australia 1 day ago Director of IT Practice (Perm & Contract) Equity Offered from Day 1 Sydney, New South Wales, Australia 1 day ago Sydney, New South Wales, Australia 2 weeks ago Assistant Director, IT Service Desk Manager Sydney, New South Wales, Australia 5 hours ago Sydney, New South Wales, Australia 2 weeks ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr