Why work with us?At Council, were proud of our region. We collaborate with the community to achieve sustainable outcomes, enhance our lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. If you love it here and want to shape our regions future, join our team!Our vision is to be Australias most sustainable regionHealthy, Smart, and Creative. We are leading region-shaping projects to foster innovation, entrepreneurship, and creativity, offering opportunities and a lifestyle for all.About The RoleThe Response Services Officer ensures the education, safety, and amenity of the Sunshine Coast Community. The Customer Response Branch enforces Councils Local Laws, policies, and relevant State legislation, focusing on education and self-regulation. The role involves working collaboratively within a multi-functional team across the Response Services Unit and broader Customer Response Branch and Customer Engagement & Planning Services Group.Key dutiesInvestigate complaints and serve notices to ensure compliance with Local Laws, State Acts, and Regulations related to abandoned vehicles, animal management, footpath trading, illegal parking, camping, litter, overgrown land, signage, public land use, vandalism, and vegetation removal.Impound abandoned vehicles, vessels, stray animals, illegal advertising devices, and other illegally placed goods on Council land.Provide advice and support regarding Local Laws and legislation, ensuring property owner compliance with directives for animal keeping.Gather evidence for prosecutions, issue infringement notices, and appear in court as a witness.Patrol beaches, parks, reserves, roads, and other Council-controlled land for breaches of laws and take appropriate action.This position is based at Sunshine Coast City Hall in Maroochydore CBD, a state-of-the-art, sustainable building designed for collaboration.About YouYou will have relevant experience in Response Services, with strong communication and customer service skills. You should be proficient in computer systems, applications, and mobile devices. A Certificate IV in Government (Statutory Investigation and Enforcement and/or Animal Management) or equivalent experience is required.Pre-Employment Medical & Criminal CheckSuccess depends on passing a pre-employment medical assessment and a Criminal History Check. The role requires physical agility, strength, and dexterity for laborious tasks.Our Culture & Employee BenefitsWe promote an inclusive, diverse, and healthy workplace. Benefits include wellbeing initiatives, flexible working arrangements, salary packaging options, superannuation contributions, and leave loading.How To ApplySubmit a 1-2 page cover letter demonstrating your ability to meet the roles requirements, along with your current resume. Follow the prompts after clicking Apply Now.Further InformationVisit the Sunshine Coast Council website for application tips. View the Corporate Plan 2024-2028 to learn about our vision and projects. For inquiries, contact Brett Panter at 0488 981 173. We value diversity and encourage all qualified applicants to apply, including those requiring workplace adjustments. #J-18808-Ljbffr
Job Title
Response Services Officer x 2