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Join to apply for the Retail Coordinator role at Vicinity Centres1 day ago Be among the first 25 applicantsJoin to apply for the Retail Coordinator role at Vicinity CentresWe''re reimagining the way Australians live, work, and play. We own and manage some of the most recognisable and loved retail destinations across Australia.Were evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces. Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.We are Vicinity.Role purposeThe Retail Coordinator provides essential support to the Retail Manager and team in the execution and proficiency of the centres retail engagement strategies. This role assists in coordinating day-to-day operations for retailers, communicating effectively, handling ad-hoc tasks, and fostering positive relationships with the retailer portfolio in the centre. The Retail Coordinator supports leasing storage spaces and assists with budget management to ensure smooth operations and operational efficiency. The role is responsible for coordinating information, resources, and retail support initiatives, contributing to the success of individual retailers and the overall growth and performance of the shopping centre.Key AccountabilitiesRetail CoordinationAssist in the onboarding process for new retailers, including orientation and integration into the shopping centre.Coordinate with store managers to address operational issues and ensure compliance with centre policies.Facilitate communication between centre management and retailers.Manage storage license and hold state relevant Real Estate License as required.Customer ServiceMonitor feedback and address concerns or issues raised by customers with the retailer, in a timely manner.Support initiatives to enhance customer experience, including organising events and promotions.Operational SupportConduct regular inspections of retail spaces to ensure they meet cleanliness and operational standards.Where required, support the implementation of visual merchandising standards across the shopping centre.Assist with inventory management and stock control for common areas if applicable.Reporting & AdministrationPrepare and maintain reports on retail performance, tenant feedback, and other key metrics.Update and manage records related to tenant agreements, maintenance requests, and other relevant documentation.Assist with the preparation of budgets and financial reports related to retail operations.Tenant RelationshipsBuild and maintain positive relationships with retailers, addressing their needs and concerns effectively.Organise and conduct regular meetings with retailers to review performance and discuss any issues or opportunities.Key Role RelationshipsRetail Manager & TeamCentre RetailersCentre Management TeamExperience & CapabilitiesESSENTIAL EXPERIENCE (what you have done)Administrator with some experience ideally in the retail or customer service industry.Experience using the Microsoft Office suite, including Outlook, PowerPoint, Excel and Word, with experience in accounting systems such as JD Edwards would be advantageous but not essential.CRITICAL KNOWLEDGE (what You Need To Know)Basic understanding of retail legislation, leases and retail fundamentals.Basic financial acumen and understanding driving value and commercial results.Known for actively contributing to a positive environment within the team, thriving in a fast-paced environment and a customer service ethic that is second to none.CAPABILITIES (what You Can Do)Outstanding interpersonal and strong verbal and written communication skills.Professional customer service skills.Known for an ability to collaborate effectively across multiple functions within the organisation.Strong ability to multitask coupled with excellent attention to detail.Strong organisational, compliance and time management skills.Ability to work as a part of a team and develop and maintain strategic relationships.Adaptable and responsive to the needs of the stakeholders and leaders.PERSONAL ATTRIBUTES (who You Are)You consistently demonstrate and role model the behaviours that bring the Vicinity values to life:RespectWe listen to and acknowledge each other''s viewsWe have difficult conversations with careIntegrityWe back our words with the right actionsWe do the right thing, no matter the situationCustomer FocusWe nurture a genuine connection with our customersWe consider customer needs when making decisionsCollaborationWe invite the right people to the tableWe balance consensus with decisive actionsExcellenceWe always strive to improveWe share our challenges and celebrate the winsWhy Vicinity?BenefitsOur benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:Flexible working optionsBirthday leave & purchased additional leave$1,000 worth of VCX securities rewarded for eligible team membersInternal mentoring programGenerous Parental LeaveWe live and work by our values of Respect, Integrity, Customer Focus, Collaboration and Excellence. They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.At Vicinity we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain and develop our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.Our people and our Employee Advocacy Groups (Gender Balance, Cultural Diversity, Disability & Access and Pride & Allies) actively build community and provide allyship within Vicinity. If youd like to speak to someone to understand what its like firsthand to work here, please reach out to our Talent Acquisition team.RoleWe are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information in this job advertisement or the application form, and require this in an alternate format, please contact our Talent Acquisition Team. Similarly, if you would like to discuss workplace accessibility, any reasonable adjustments we can make to better support you during the recruitment process, or your potential future role please reach out to our Talent Acquisition team:Email: talent.acquisition@vicinity.com.auPhone: +61 3 7001 4000 (request to speak to our Talent Acquisition team)Note: To be eligible to apply for this position, you must have existing, relevant Australian work rights. At the later stages of the recruitment process the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process. Additional qualification checks may also be required dependant on role and level.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionSales and Business DevelopmentReferrals increase your chances of interviewing at Vicinity Centres by 2xGet notified about new Retail Coordinator jobs in Greater Perth Area.Clarkson, Western Australia, Australia 1 week agoMaddington, Western Australia, Australia 2 weeks agoMorley, Western Australia, Australia 2 days agoCannington, Western Australia, Australia 1 week agoRETAIL ASSISTANT STORE MANAGER BOORAGOONBooragoon, Western Australia, Australia 5 days agoRetail Store Manager - Booragoon WESTERN AUSTRALIABooragoon, Western Australia, Australia 1 week agoEast Cannington, Western Australia, Australia 2 weeks agoPerth, Western Australia, Australia 1 month agoMandurah, Western Australia, Australia 4 days agoPerth, Western Australia, Australia $80,000.00-$100,000.00 1 day agoRETAIL STORE MANAGER / PART TIME GALLERIAMorley, Western Australia, Australia 1 week agoPerth, Western Australia, Australia 2 days agoPerth, Western Australia, Australia 5 days agoCannington, Western Australia, Australia 1 month agoRetail Store Manager - Midland Gate WESTERN AUSTRALIAMidland, Western Australia, Australia 1 week agoKarrinyup, Western Australia, Australia 2 weeks agoHeathridge, Western Australia, Australia 5 days agoSales Assistant - Mandurah WESTERN AUSTRALIAMandurah, Western Australia, Australia 2 weeks agoSuccess, Western Australia, Australia 5 days agoMidland, Western Australia, Australia 1 week agoSales Assistant - Booragoon WESTERN AUSTRALIABooragoon, Western Australia, Australia 1 week agoJoondalup, Western Australia, Australia 1 week agoHeathridge, Western Australia, Australia 3 weeks agoMidland, Western Australia, Australia 2 weeks agoBooragoon, Western Australia, Australia 1 month agoCannington, Western Australia, Australia 1 week agoWelshpool, Western Australia, Australia 2 days agoJoondalup, Western Australia, Australia 1 week agoWilletton, Western Australia, Australia 22 hours agoFront Office Receptionist/Housekeeping Attendant - PerthPerth, Western Australia, Australia 3 months agoOsborne Park, Western Australia, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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