Job Title

Your role at St John of God We are currently seeking Casual Administration Assistants to join Patient Administration Services at SJG Bunbury. The Administrative Assistant is responsible for providing a highly professional standard of reception and a comprehensive admission and clerical support service to hospital clientele, caregivers, and the healthcare team. The role is offered on a casual basis with potential opportunities for permanent roles in the future. The Position: Answer telephone and desk enquiries using a pleasant, courteous, and professional approach, assisting where possible or referring the enquirer to the appropriate caregiver. Welcome patients on admission and provide room orientation as appropriate. Complete all relevant admitting and discharge procedures (including boarders) and complete documentation. Manage all patient health records associated with admissions, transfers, and discharges for the ward or area. Ensure patient health records are accurately collated and returned to the PHIS Department within 24 hours of discharge during weekdays, or as soon as possible on Monday for weekend discharges. Update Patient Administration system data accurately and continuously. The role rotates through Admissions and Reception positions, including occasional after-hours and weekend shifts, with times ranging from 06:00 to 21:00 daily. The successful candidate will have previous administration or reception experience, be well-organized, and possess excellent communication and interpersonal skills. Computer literacy with MS Office and relevant databases is essential, along with the ability to work effectively within a multidisciplinary healthcare team. Above all, patient care is at the core of your responsibilities, supporting our Mission and Values. We can offer you: Hourly Rate: $42.00 to $45.33 (including 25% loading) plus 11.5% superannuation Salary packaging options up to $18,550 on benefits such as mortgage, rent, meal entertainment, holiday accommodation, or other living expenses, with options for benefits above the FBT cap like: Novated leasing Work-related expenses Self-education Additional superannuation A healthy work-life balance with flexible work options, additional purchased leave, and well-being programs Employee discounts on hospital and medical services and private health insurance Support through our free Employee Assistance Program (EAP) Professional Development opportunities A welcoming and supportive culture For enquiries, contact Sandii Hewison, Team Leader - Patient Administration Services, at (08) 9722 1925. Note: The position may be filled before the closing date if a suitable candidate is found. Shortlisting and interviews may commence prior to the advertisement closing date. Applications close on 30th May 2025. At St John of God Health Care, we celebrate diversity and warmly welcome applications from all backgrounds. We are committed to creating a safe environment for children and vulnerable individuals, taking proactive steps to protect their safety and well-being. Our inclusive culture fosters respect, security, accessibility, and unity within our diverse community. #J-18808-Ljbffr