Job Title

Service Delivery Manager / Account ExecutiveSolutions Plus Partnership (Solutions):Solutions+ is a fast-growing ERP consulting firm helping clients across Australia transform how they work through Microsoft Business Central (and Wiise), SAP S/4HANA, SAP B1, and modern cloud platforms. We''re known for our people-first approach, deep technical capability, and real results.About the roleAs Service Delivery Manager, youll be responsible for ensuring consistent, high-quality delivery of services to our clients post-sale. Youll act as the central point of contact for key accounts, driving communication, resolving issues, and ensuring projects and support activities run smoothly.Youll work closely with project managers, consultants, support leads, and GMs to ensure alignment, prioritisation, and continuous improvement in everything we deliver.What you''ll be doingProactively manage and grow existing client relationships, ensuring their needs are met and their business objectives are achievedServe as the primary point of contact for key clients, providing responsive and effective communicationIdentify new opportunities to expand service offerings and drive revenue growth within your client accountsCollaborate with internal teams to develop and deliver custom solutions that address client challengesManage project timelines, budgets, and resources to ensure successful delivery of client engagementsProvide regular performance updates and strategic recommendations to clientsContribute to the development of the company''s sales and account management strategiesWhat we''re looking forMinimum 5 years of experience in a service delivery or account management role, preferably within a professional services or technology environmentProven track record of building and maintaining strong, long-term client relationshipsExcellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levelsStrong problem-solving and negotiation skills, with the ability to find creative solutions to client challengesProficient in project management, including the ability to manage multiple priorities and deadlinesDemonstrated ability to identify and capitalize on new growth opportunitiesTertiary qualification in a relevant field, such as business, marketing, or a related disciplineWhat we offerA supportive and rewarding work environmentOpportunities for professional development and career advancementCollaborative and inclusive company cultureAbout usSolutions+ is a leading provider of innovative solutions and services to businesses across a range of industries. With a strong focus on customer success, we are committed to delivering exceptional value and driving growth for our clients. Join our dynamic team and be a part of our continued success.Apply now for this exciting opportunity.How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years'' experience do you have as a service delivery manager?How many years'' experience do you have in a client services / account management role?Do you have a current Police Check (National Police Certificate) for employment?What can I earn as a Service Delivery Manager? #J-18808-Ljbffr