Job Title

As Australia''s premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia, providing improved health, well-being, and a sense of accomplishment to over 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes, and bespoke personal training solutionsempowering people across Australia to live the Goodlife. Our mission, as both a service provider and employer, is simple: Move people to achieve great things. The opportunity: Member Support Consultants (MSC''s) at our Myaree club play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSC''s are the first point of contact for prospective members and inspire them to start their wellness journey with us. They help thousands of people become faster, fitter, stronger, and happier versions of themselves. The role of an MSC is highly varied, with two primary goals: achieving membership growth through proactive sales activities and retaining existing members through excellent customer service. MSC''s are experts in all things Goodlife: They switch seamlessly between sales and lead generation, provide exceptional service, and proactively communicate with current members to enhance their experience and improve retention. Responsibilities Contribute proactively to club sales targets through promotions and referral campaigns. Generate and convert high-quality sales leads via community outreach, referrals, and new business opportunities. Make the required number of lead contacts via phone to maximize sales. Provide sales presentations and tours to prospective members. Create positive, personalized member experiences. Achieve successful outcomes to inquiries. Open and close the club according to the roster. Participate in member retention programs, inspiring members to continue their fitness journey. Conduct regular service calls to engage members and promote club products that enhance their results. About you: Current First Aid & CPR certificates. Ability to build rapport with diverse individuals and a desire to help others succeed. Problem-solving skills and resilience. Outstanding communication skillslistening, understanding, empathizing, and influencing. Tenacity and a drive to meet targets and team goals. Customer-focused attitude with a commitment to delivering exceptional outcomes. What we can offer you: A career in the fitness industry is unique. With Goodlife Health Clubs, your actions can inspire others and positively impact their health, well-being, and confidence. In addition, we offer: An hourly rate of $30.13 (including casual loading) Commission A complimentary all-access Goodlife membership Career development opportunities within Fitness and Lifestyle GroupAsia-Pacific''s largest diversified fitness groupacross various brands, locations, and disciplines. Enhance your professional and personal growth with access to our industry-leading learning and development resources. Dive into the FLG Learning Hub, offering over 90,000 online coursesfrom languages to presentation skills, customer service, and social media mastery. Plus, explore curated reads with Blinkist to boost your knowledge anytime, anywhere. Unleash your potential and reach new heights with our development programs! About Fitness & Lifestyle Group: Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to positively impact lives through innovative health and wellness offerings, both physical and digital. Our portfolio includes globally recognized brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry''s. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives. Apply Now! Visit our website: careers.fitlg.com to view current vacancies and register for job alerts in your area. Our Commitment to Diversity and Inclusion: At FLG, we bring positive energy and attitude to work every day. We celebrate individuality and recognize the value that diversity and inclusivity bring to our organization. We empower our team to be their authentic selves and welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, races, sexes, intersex statuses, gender identities, sexual orientations, those with disabilities, and from diverse backgrounds. #J-18808-Ljbffr