Introduction:Role PurposeDo you want to make a Real Impact and lead Programs that Change LivesWe are seeking a passionate and experienced Employment Services Manager to lead the delivery of our Workforce Australia contracts in the Cairns and Townsville region, as well as oversee the Transition to Work (TtW) program in Alice Springs. This is a dynamic leadership role offering the opportunity to drive performance, support teams, and improve employment outcomes for job seekers in regional and remote communities.This role will be based primarily in Cairns , but may require travel to other regions as listed below.Description:About The RoleAs the Employment Services Manager, you will:Lead and manage high-performing teams across multiple sitesEnsure contract compliance and achievement of performance targetsFoster strong stakeholder relationships with employers, government agencies.Drive innovation and continuous improvement across employment programsProvide strategic oversight and on-the-ground support during the expansion of servicesKey ResponsibilitiesOversee operations of Workforce Australia in Cairns and TownsvilleManage the successful delivery of Transition to Work services in Alice SpringsCoach and develop staff to ensure quality service delivery and participant outcomesAnalyse data and report on performance metrics to inform strategyUphold organisational values and a culture of excellence and accountabilitySkills and Experiences:About YouYou bring strong leadership capability and a deep understanding of employment services in Australia. You are results-driven, people-focused, and thrive in a fast-paced, outcomes-oriented environment.Essential Criteria:Proven experience in employment services or related field and possess a valid WWCCKnowledge of Workforce Australia and/or Transition to Work programsStrong operational and people management skillsHigh-level communication, interpersonal, and stakeholder engagement abilitiesAbility to travel regularly to sites in Cairns, Townsville and Alice Springs as required.What We OfferCompetitive salary and benefits packageSupportive and mission-driven team cultureOpportunities for professional growth and developmentThe chance to make a tangible difference in peoples livesApply Today!If you''re ready to lead with purpose and help shape better futures, we want to hear from you. #J-18808-Ljbffr
Job Title
Employment Services Operations Manager