Job Title

WHO WE ARE Known as the ''Undisputed King of Trainers'', JD Sports is one of the biggest and best global Sports Fashion brands, specializing in footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD Group has experienced remarkable growth through rapid international expansion, now operating over 3,400 stores worldwide. Our mission is to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. Since launching in Australia in 2017, we have expanded to over 60 stores across all states and New Zealand, with plans for further growth. We are committed to offering unparalleled service and style to our consumers. Working at JD Sports embodies a unique state of mind and attitude challenging the norm and creating our own path. We value innovation and excellence within our field. We are now seeking talented and passionate individuals to join our team. THE ROLE At JD Sports, our customer is at the heart of everything we do. As 3IC, you will be a key member of the store leadership team, working collaboratively to deliver exceptional customer and employee experiences. You will lead by example, inspiring your team through your energy and passion, coaching them to deliver outstanding in-store experiences. Your contribution will directly impact the stores success by helping achieve daily sales targets and maintaining high standards of store operations. You will be responsible for: Modeling excellent customer service consistently Driving service outcomes by coaching the team to prioritize service over tasks Supporting the Store Manager and Assistant Store Manager in driving sales and KPIs Utilizing financial reports to identify trends and implement action plans Assisting with visual merchandising and promotional launches Participating in recruiting, onboarding, and developing team members Upholding retail standards and visual presentation Collaborating with the Back of House team to ensure product availability and operational excellence WHO YOU ARE You should have: Experience in a customer-facing role Previous retail experience in a leadership or key holder position A results-driven mindset with a track record of leading teams to meet KPIs A positive attitude and strong communication skills A passion for learning and a growth mindset Enthusiasm for sports fashion and sharing your knowledge to build brand loyalty The ability to work efficiently in a fast-paced team environment WHATS IN IT FOR YOU? We offer: The opportunity to work with top products and major sports fashion brands Training and development programs to support your career growth Potential career progression across various areas including Retail, Support Office, and Distribution Centre Attractive staff discounts, including for friends and family Access to Employee Assistance Programs and Mental Health support One month paid parental leave for full-time employees We are dedicated to connecting with driven, skilled individuals invested in their development. JD values diversity and inclusion, fostering a culture where everyone feels valued and celebrated. Apply today to start your journey with JD Sports. By applying, you consent to a VEVO check to verify your working rights where required. #J-18808-Ljbffr