Job Title

Australia is the hub for the APAC region at Miro with 70 employees across the region based in Sydney, Melbourne and Singapore. This role is a Strategic (Large Enterprise) Account Executive role partnering with our state government customers in VIC, SA, WA, TAS. The Strategic Accounts Team is at the forefront of Miro''s growth strategy, partnering with the world''s largest companies to drive innovation and transformation through visual collaboration. We''re a high-energy, collaborative team focused on establishing Miro as a strategic platform within our customers'' organisations and expanding our enterprise footprint.About the RoleGiven our recent investments in Australian data residency there is a significant opportunity to grow and acquire customers across the territory fueled by ongoing government investment in digitisation and innovation. As an Strategic Account Manager, you will own the end-to-end relationship and strategic growth for a portfolio of Miro''s state government accounts within the ANZ region. You will act as a trusted advisor, focusing on deeply understanding your customers'' business challenges and objectives. Your goal is to drive significant value and innovation through Miro, fostering strong partnerships while identifying and executing on opportunities for both account expansion and new business growth within your assigned territory.What youll doDevelop and execute strategic account plans for assigned large enterprise customers, identifying key opportunities for both expansion and new business growthBuild and maintain strong, long-term relationships with multiple stakeholders (including executives) across your accounts, acting as a trusted advisorProactively identify and engage new teams, departments, or high-value use cases within existing accounts to expand Miro''s footprint and valueLead complex sales cycles for both expansion and new business opportunities, from qualification and value articulation through to negotiation and closePartner closely with Customer Success Managers to ensure customer health, drive adoption of key use cases, and identify growth signalsMaster Miro''s platform and solutions to effectively demonstrate value, inspire new ways of working, and address customer needsDevelop Miros brand in state government through events and partnering with industry bodiesDrive strong business management through achieving quarterly and annual targets and maintaining an accurate forecast and pipelineWhat youll need8+ years of successful experience in a quota-carrying Account Management or Account Executive role within SaaS, managing and growing large, complex enterprise accountsProven track record of consistently exceeding targets through both new business acquisition (within accounts or potentially net-new) and account expansion/growthExperience managing the full customer lifecycle, including navigating complex renewals and driving expansion opportunities (deals typically in the $50k-$150k+ ACV range)Strong ability to build relationships and communicate value effectively with diverse stakeholders, including C-level/VP executivesExcellent discovery, strategic account planning, and value selling skillsProficiency in applying a structured sales or account management methodology ie. MEDDPICC, Miller HeimanCollaborative mindset with proven experience working effectively with Customer Success, Sales Engineering, Marketing, and other internal teamsAlignment with Miro''s Mindsets (e.g., Drive, Curiosity, Empathy, Accountability) and a genuine passion for customer successWhat''s in it for youCompetitive equity packagePrivate health insurance programSalary continuance insurance and Life insurance coverageFree lunches on in-hub days with fully stocked snacks and drinksWellbeing benefit and WFH equipment allowanceAnnual learning and development allowance to grow your skills and careerOpportunity to work for a globally diverse team#LI-AP2About MiroMiro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform''s infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 90M users worldwide, including 99% of the Fortune 100. Miro was founded in 2011 and currently has more than 1,600 employees in 12 hubs around the world.We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences. Miros mission Empower teams to create the next big thing is how we think about our product, people, and culture. We believe that creating big things requires diverse and inclusive teams. Diversity invites all talent with different demography, identities and styles to step in , and inclusion invites them to step closer together. Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.Apply for Strategic Account Manager - GovernmentFirst Name *Last Name *Resume/CV *Resume/CV *Attach File types: pdf, doc, docx, txt, rtfFile size: max 2MBCover LetterAttach File types: pdf, doc, docx, txt, rtfFile size: max 2MBLinkedIn ProfileWebsite (please include password if necessary)Will you now or in the future require visa sponsorship for employment with Miro? *What is it about Miro that makes you interested in joining the team? *Why do you feel you would be well suited for this role? *By submitting my application I agree that my data is being stored and processed._JobIDAt Miro, we''re committed to building a diverse and inclusive workplace where everyone can thrive. Your unique perspectives empower us to innovate and drive positive change.While we''re eager to learn more about the rich diversity of our candidates, your privacy is paramount. Participation in this questionnaire is completely optional, and any information you provide will be de-identified and analyzed in aggregate form, ensuring it cannot be used to identify you personally.The insights gained will directly contribute to our broader inclusion strategy, helping us to identify opportunities for enhancing representation and fostering an environment where all talent can succeed. Rest assured, your responses will not influence your application and will be kept strictly confidential.By choosing to share your demographic information, you''re helping us move towards a more inclusive future. If you consent to participate:Which of the following best describes your gender identity? *Do you identify as a member of the LGBTQ+ community? *Do you identify as future member of any of the following Employee Resource Groups (ERGs)? * Asians at Miro Black Excellence Somos (Hispanic or Latino) None of the above I don''t wish to answerI acknowledge that my participation is voluntary and understand that my demographic information will be used exclusively for the purpose of monitoring and reporting to support Miro''s inclusion initiatives. This data will be de-identified, stored separately from my application, and handled with the utmost confidentiality.Please note, if you continue in the interview process or are hired and wish to disclose any demographic information for which you would need to be accommodated, you will need to make this disclosure again separately, as the information provided here will not be linked to your identity.Prepare yourself to go beyondHere are some helpful tips to ensure you have all the correct information throughout our hiring process.A 30-min interview to discuss your relevant skills, perspective on resilience, experience, and what motivates you to join Miro.02. Hiring ManagerThe hiring manager will meet to discuss your experience and fit for the role by assessing whether you align with the Miro Mindset (Curiosity, Drive, Resilience, Empathy, Cognitive Agility & Accountability). This interview usually takes 90-120 minutes.03. Skill AssesmentAn interactive presentation to see your skills in action, based around a particular case study or business problem.04. Meet the TeamHere you will meet cross-functional stakeholders, and we will ask evidence-based questions to evaluate how well you align with the role and Miro''s values and culture.Meet a member of the leadership team to discuss Miros company values and share your vision for success at Miro. #J-18808-Ljbffr