Job Title

Let''s Write Africa''s Story Together!Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.Job DescriptionRequirements: Skills, Qualifications, and ExperienceGrade 12 (Matric)Valid Drivers license and Own CarFAIS ComplianceClear criminal and credit checkMinimum of 3 years working experience (preferably in sales)Computer literacy (MS Word, PowerPoint, and Outlook)Excellent communication skills (written and verbal)Presentation skills an added advantageProvides advice on a specific range of products to a specific allocated market and is individually accountable for achieving results through their own efforts.ResponsibilitiesCustomer Service: Provide quality service to customers, identify opportunities for new business or support retention, process cases, deal with complex queries, and resolve customer problems.Solutions Analysis: Analyze problems to find the best solutions, which could be technical or professional.Receiving Visitors: Receive visitors and assist with requests for information, referring complex matters to colleagues.Customer Relationship Management (CRM) Data: Schedule follow-ups, enter information into CRM, and ensure quality data for retention and business development.Customer Needs Clarification: Set objectives for sales calls, tailor presentations, ask relevant questions, and evaluate customer interest.Customer Relationship Development / Prospecting: Develop plans to build relationships with decision-makers and influencers within customer organizations.Operational Compliance: Understand and adhere to organizational policies, procedures, and regulatory standards.Business Development: Monitor sales and market data to identify growth opportunities.Sales Opportunities Creation: Network within the business sector, represent the organization at events, and gather market intelligence.Data Exploration: Conduct research using primary data sources and business intelligence tools.Network of Influence: Participate in and contribute to networks inside and outside the company.SkillsBuilding Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer RelationshipsCompetenciesAction OrientedBalances StakeholdersBuilds NetworksCollaboratesCommunicates EffectivelyCustomer FocusDrives ResultsEnsures AccountabilityEducationNQF Level 5 - Higher, Advanced, or Occupational Certificate or equivalentClosing Date30 December 2025, 23:59The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question. #J-18808-Ljbffr