Job Title

Add expected salary to your profile for insights.Stamford Plaza Melbourne is a five-star luxury hotel located at the ''Paris end'' of Little Collins Street in the heart of the shopping & theatre district. We are now seeking a Food & Beverage Manager to join and lead our F&B team.About UsAt Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop, and reward passionate and success-oriented professionals at all levels. We encourage entrepreneurial thinking, challenge the status quo, and foster an environment of transparency, collaboration, respect, and integrity among our employees, business partners, and the larger community.About the roleReporting to the Hotel Manager, you will be responsible for leading and mentoring our F&B team across the restaurant, bar, and banqueting.You will have excellent communication skills and attention to detail in written, over the phone, and in-person communications.You will have a passion for providing 5-star service that our guests expect from Stamford Hotels.This is a hands-on role requiring a dynamic team player with excellent communication skills and the drive to make a difference.The successful applicant will be responsible for:Achieving the food and beverage budget for all F&B outlets (restaurant, bar, banquets, and room service).Developing and training staff on F&B standard operating procedures to maintain high service standards.Overseeing the operations of banqueting.Ensuring staff are well-versed with the current menu and promotional offers.Ensuring staff upsell food and beverage items.Empowering staff to deliver exceptional customer service.Managing, coaching, and mentoring a team of food and beverage attendants.Maintaining cleanliness standards in outlets, including knowledge of food handling and hygiene.Handling guest complaints confidently and professionally.Stamford Plaza Melbourne is looking for a person who has:A proactive and positive focus with a passion for the hotel and hospitality industry.Experience as a Food and Beverage Manager in a 4 or 5-star hotel (highly desirable).Current Victorian Responsible Service of Alcohol certification (mandatory).Ability to coach, mentor, and lead a team of F&B attendants.Strong accuracy and attention to detail.Ability to work under pressure.Excellent customer service skills (both internal and external).Exceptional organizational skills and follow-through ability.Excellent problem-solving skills.Well-groomed and professional appearance.Flexibility to work mornings, evenings, overnights, weekends, and public holidays.Culture and BenefitsAs a team member, you can expect to receive:Opportunities for advancement within the organization.Great company culture and team environment.Free staff meals.On-site dry cleaning.Group discounts.To apply, please submit your resume and cover letter through the provided application link. #J-18808-Ljbffr