Job Title

Customer AdvisorBranch role in Singleton & surrounding areas - read more belowBe supported to grow your career at NABLearning is a daily part of the jobWork in a collaborative and inclusive team environmentOur people are customer obsessed; we put customers at the centre of everything we do to understand their evolving needs and challenges.Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, youll be recognised and rewarded for your contribution in return. Youll have our support to excel for our customers, deliver positive change for our communities, grow your career, all while still having time for what matters most to you.We are empowered to make a positive difference for customers and communitiesEveryone is given the opportunity to learn, grow, and achieveYoull be supported to manage your career, work, and lifeYou will become part of their financial journey from start to finish as you develop and grow into a banking professional. The Customer Advisor role is the perfect opportunity to kick start your career. To learn more about this challenging yet exciting role, please continue reading below!In this role, you willSupport our Singleton branch by being the first point of contact for our customersWork with surrounding area branches including Muswellbrook, East Maitland, Raymond Terrace, Hamilton, Newcastle, Charlestown, Glendale, & Nelson Bay when necessaryAssist customers in identifying suitable products and services that meet their needs, ensuring a seamless, consistent, and personalized customer experienceHelp customers with account opening, unsecured lending, and banking transactionsEnsure all customer details are accurate and up to dateDemonstrate our Smarter Banking options (self-service and digital) to help make banking simple, easy, and secureUndertake ongoing training and development to enhance your careerWhat youll bringA passion for delivering an exceptional customer experience with a commitment to quality and going the extra mileAbility to work collaboratively within a team, resilience, self-motivation, and energy to create our signature customer experienceA keen eye for detail to ensure transactions are completed efficiently and accuratelyAn appreciation for inclusion and the diversity of our customersThe HoursThe working hours are 9:00 am 4:30 pm, Monday to Thursday, and 9:00 am to 5:30 pm on Friday.A diverse and inclusive workplace works better for everyoneWe know our people make us who we are. That''s why we have built a culture of equity and respectwhere everyone feels valued and appreciated for being their authentic selves. Through our Employee Resource Groups (ERGs), we foster an inclusive environment where all colleagues backgrounds and identities are understood, respected, and celebrated. We are committed to providing an environment where you can work your way.For details on the recruitment process and accessibility, please visit our careers page. To discuss adjustment requirements, contact the NAB Careers team via nab.careers@nab.com.au (please reference the job number).Join NABIf you think this role is the right fit for you, we would love to hear from you. Please note that candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. #J-18808-Ljbffr