Job Title

Base Salary + Superannuation + STI Bonus + LaptopJoin our vibrant team at GWA, where our rich Australian and New Zealand heritage, technical expertise, and innovative drive, combine with our iconic brands to create something truly extraordinary. For over a century, we''ve been crafting innovative, high-quality products for homes and offices, including market-leading brands like Caroma, Methven and Clark.Your new roleWe are looking for an experienced Credit Controller Major Accounts to join our Accounts Receivable team in South Melbourne on a permanent full-time basis.As our new Major Accounts - Credit Controller, you will manage the end-to-end AR function of 2-3 key national customers.Prepare monthly banking downloads and reconciliations for your accounts, assist the team in maximising cash flow (in full and on time) and minimising overdue debt risk. Youll apply credit practices to your assigned customers based on agreed terms.Build rapport and support the customer by actioning open items on the reconciliation to enable settlement of outstanding transactions. Work towards best practice by following up open queries and credits with the Claims team, providing match offs listing and ensuring invoices and PODs have been provided.Engage at a store level when required to resolved items in dispute or resolve reconciling items. Manage Master data updates for your stores and new store openings. You will also conduct continual risk identification, evaluation, and mitigation to ensure uninterrupted functional operation.As our Key Accounts - Credit controller, your day-to-day will include (not limited to):Apply best practice to manage key customer accounts to remain in terms with minimal overdue per AR team goals.Provide thorough and timely (monthly account) reconciliations.Manage any queries raised because of the reconciliation.Monitor open claims ensuring prompt resolution & follow up of Claims team.Provide monthly cash projections.Prepare monthly reporting and managing payment uploads.General administration of your key accounts and reporting as required including copy invoices, Pods, additional matching of transactions (credit notes and claims or short payments)Work towards set AR goals and KPIs (DSO, Overdue Debt, Bad Debts, Cash Allocations)About youAlong with a minimum of 5 years experience in a similar role, youll have:Advanced excel/reconciliation skills, exposure to Microsoft Dynamics365Strong attention to detail, problem solving skills.Great written and verbal communication skillsAn ability to work autonomously.Results orientated and excellent time management.About usAt GWA, we''re not just a companywe''re a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.When you join us, you''ll discover a welcoming workplace where safety, collaboration, and inclusivity are the cornerstones of our culture. Every contribution matters, and we provide a supportive environment where you can thrive, learn, and grow, recognising and celebrating performance in diverse and meaningful ways.We celebrate the unique perspectives and talents that everyone brings with them and foster a culture of care where you feel valued and empowered to succeed. Our cultural pillarsWe are One Team, We are Customer Focused, and We Care for Each Otherare more than just words; they''re our way of life.What can you expect from us?Join us on our journey from Good to Great, where you''ll collaborate with inspiring colleagues, engage with iconic brands, and contribute to a business with a legacy of strong growth. Take the first step towards an exciting career and become part of a team that''s dedicated to delivering exceptional customer experiences and making a real difference in the world. We value passion, potential, and a willingness to learn.Aside from a supportive and collaborative culture where youll be set up for success and know that youre making a real difference from day one, well offer you:Competitive remunerationAn immersive onboarding program to set you up for successOpportunities to learn and grow through our Learning & Development programsGreat Rewards program - exclusive access to discounts and cashback rewards at your favourite storesBathrooms & More program - great discounts on a wide range of our productsVolunteer and Community Service LeaveHealth & Wellbeing Services with 24/7 in app access to medical advice, safety support and mental healthcare for you and your immediate family members.Medibank Health Insurance - discounts on corporate coverReady to apply?Great! Just click the apply button to build your career with us!Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role.Please note that we are not accepting applications from agencies at this time.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:What is your base salary expectation? What is your availability to start? Do you have permanent working rights for the location of this role? Please select from the following options to confirm your working rights: This is a full-time permanent role working Monday - Friday. Are you available for full-time employment, if not please specify your availability. How many years of experience do you have managing key customer accounts in a credit control or accounts receivable role? Briefly outline the roles you''ve held where you were responsible for managing key customer accounts, and include the names of any key customers where possible. Have you used Microsoft Dynamics 365 (D365) in a previous role? How would you rate your experience using Microsoft Excel in a professional setting?GWA Group has a long history of innovation and dedication which goes all the way back to 1886. We are proud of our Australian and New Zealand heritage, innovative spirit, iconic market-leading brands such as Caroma, Methven, and Clark, and importantly - our inclusive culture.At GWA, we''re not just a company, we''re a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.life.GWA Group has a long history of innovation and dedication which goes all the way back to 1886. We are proud of our Australian and New Zealand heritage, innovative spirit, iconic market-leading brands such as Caroma, Methven, and Clark, and importantly - our inclusive culture.At GWA, we''re not just a company, we''re a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products, but also contribute to saving millions of litres of water each year.life.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr