Job Title

Fair Work Adviser - Sydney and MelbourneWe are currently seeking Fair Work Advisers in our Sydney and Melbourne offices at the Office of the Fair Work Ombudsman (OFWO). Part-time and full-time hours are available. You will be required to work in one of the advertised office locations during initial training and may also work from home when not operationally required to attend the office.All positions are expected to commence in August 2025. The recruitment assessment stages, including interviews, are anticipated to take place throughout June 2025. Please ensure you have access to your email during this time and check your junk mail accounts regularly.About UsOur role is to promote harmonious, productive, cooperative, and compliant workplace relations in Australia. We do this by providing education, assistance, advice, and guidance to employers and employees. In 2023-24, we recovered more than $473 million in unpaid wages and entitlements for nearly 160,000 employees.What We OfferGreat training and ongoing supportHealthy work-life balanceOther great benefitsThe TeamThe Fair Work Infoline plays a critical role within the agency by answering enquiries from the public regarding workplace issues. We provide tailored advice and information to both employers and employees, empowering our customers.The RoleAs a Fair Work Adviser, you will be on the phone in a fast-paced contact centre environment advising and assisting the Australian public daily. You will help a diverse range of employees and employers understand workplace rights, entitlements, and responsibilities. Success in this role requires a desire to help people, good communication skills, and a willingness to learn.The CareerThrough our comprehensive training and coaching program, you will develop skills in researching and interpreting legislation and enhancing your communication abilities. This will enable career progression within the Fair Work Infoline as a Coach or Team Leader, and across the OFWO, with past Advisers advancing to roles such as Fair Work Inspectors, Communications Officers, or joining Data teams.This is the first job where I not only feel secure, but that investment is from both sides. It feels like OFWO wants us to do well in this role and continue to invest in its employees. Fair Work Adviser, 10 months experience.We Value DiversityWe work in a supportive environment that values diversity and promotes an inclusive workplace culture. OFWO has been accredited as a Breastfeeding Friendly Workplace since 2011 and is a member of the Australian Network on Disability and Pride in Diversity.We encourage applications from individuals with diverse perspectives. All qualified applicants will receive consideration. Reasonable adjustments can be requested during any recruitment stageplease specify in your application or contact recruitment@fwo.gov.au.Eligibility & Typical DutiesThe duties of this role include:What We Are Looking ForTo succeed, you should meet the following skills and attributes:Applicant Information Kit 2023Position Description - DOCXPosition Description - PDFInformation on applying for a job in the Australian Public ServiceInstructions for registration and application process #J-18808-Ljbffr