Job Title

Great Southern Bank has an exciting opportunity for a new Senior Customer Due Diligence Advisor to join the Financial Crime team! In this role, you will be responsible for delivering Great Southern Banks Ongoing Customer Due Diligence obligations, including Know Your Customer (KYC) requirements and customer risk management activities. You will support the Customer Due Diligence Team to implement the banks Anti-Money Laundering & Counter Terrorism Financing Program, ensuring compliance with all relevant responsibilities and obligations to effectively manage financial crime risks. You will also support the Manager Financial Crime, Customer Due Diligence, to ensure the teams operational compliance with regulatory standards by executing processes and procedures designed to achieve this. Youll make an impact by: As the Senior Customer Due Diligence Advisor, you will ensure the delivery of processes that operationalize Great Southern Banks Ongoing Customer Due Diligence obligations as outlined in Chapter 15 of the AML/CTF Rules and the Banks AML/CTF Program, with a focus on KYC obligations. You will support the Manager Financial Crime, Customer Due Diligence, with people management activities including onboarding, performance management, and learning and development of all Customer Due Diligence Officers. You will maintain high standards of quality, completeness, and efficiency in executing relevant processes, ensuring all compliance commitments are met. You will actively contribute to achieving targets and service level agreements. You will foster professional and effective working relationships with peers, leaders, and key stakeholders. You will be committed to continuous improvement, always seeking ways to enhance our business. This role requires a customer-focused individual with a high attention to detail and a relentless pursuit of excellence in your role and within the broader financial crime team. Do things differently with us To succeed in this role, you will have: Experience in a similar role, specifically supporting customer onboarding and/or KYC processes. Understanding of identification and verification procedures, including KYC/AML regulatory compliance documents. Proven customer service orientation with accountability and ownership of outcomes. Strong analytical thinking and problem-solving skills, with high attention to detail. Why Great Southern Bank? Whatever your role with us, youll be part of a force for good. Were owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, youll enjoy a range of benefits, including: Support for your development and wellbeing, such as study leave, a day for personal and professional wellbeing coaching. Benefits supporting your wellbeing, including access to our wellbeing centre and the flexibility to work from home two days a week. Assistance in achieving your financial goals with discounts on various bank products and services. Imagine working for a bank that truly helps people. You can. Questions? Please contact our Talent Acquisition team at careers@gsb.com.au At Great Southern Bank, we''re committed to building a strong, inclusive, and diverse workplace where people feel a sense of belonging and are valued, connected, and respected. We embrace diverse backgrounds, cultures, abilities, ideas, and experiences, recognizing their benefits to our work, communities, and customers. We promote an inclusive culture through flexible working, collaboration, and fair decision-making that empowers our people to excel every day. #LI-Hybrid #J-18808-Ljbffr