Job Title

Sales and Reservations Consultant SeaLink Marine and Tourism, UranganThe OpportunitySeaLink Marine and Tourism Group is looking for a Sales and Reservations Consultant to join our team and help us promote our Kgari (Fraser Island) brands: Kingfisher Bay Resort, Kgari Beach Resort, Kgari Explorer Tours, and Fraser Island Barges.As a Sales and Reservations Consultant, you will be the first point of contact for our customers, handling inquiries and bookings, upselling our products and services, and providing exceptional customer service. You will also be responsible for data entry, banking reconciliation, and other administrative tasks.Working up to 76 hours per fortnight, earning $29.39 per hour, plus 11.5% superannuation and annual leave loading. You must be available to work flexible hours, including weekends and public holidays. You will report to the Reservations Supervisor and Reservations Manager, based at the SeaLink Sales & Reservations Office in Urangan, Hervey Bay.Are you:Passionate about Kgari (Fraser Island) and sharing its beauty?Dedicated to customer service and sales?Looking to work for a leading tourism company with great benefits?If yes, and you meet the criteria, we want to hear from you.Skills, Qualifications & ExperienceProven customer service and sales skillsPrevious call centre experience (desirable)Experience in a similar role within the tourism industry (preferred)Excellent written and verbal communication skillsAbility to multitask and manage time effectivelyAttention to detail and accuracyAbility to work independently and as part of a teamAbility to meet and exceed KPI targetsBenefits - Conditions Apply$1000 Annual Sealink Employee Travel AllowanceIn-house training provided25% off resort dining, retail, and spaFree 4WD K''gari Explorer ToursFree ferry barge transfers to and from the islandEmployee Award ProgramHealth and wellbeing benefitsAbout UsK''gari is a UNESCO World Heritage-listed island off Australias Eastern Queensland coast, known as the worlds largest sand island, stretching over 120 km. It features towering rainforests, over 100 freshwater lakes including Lake McKenzie and Lake Wabby, and a stunning beach highway.SeaLink K''gari is part of SeaLink Marine & Tourism, one of Australia''s largest marine and tourism companies, with 11 business units across six states and territories. Our brands, including SeaLink, Captain Cook Cruises, and Kingfisher Bay Resort, connect customers to Australias most beautiful island destinations and experiences. We are committed to supporting communities and delivering exceptional service.SeaLink Marine and Tourism is part of the Kelsian Group, Australias largest integrated multi-modal transport and tourism provider, operating in Australia, the USA, Singapore, London, and the Channel Islands.How to ApplyClick APPLY and upload your resume and cover letter for review. Applicants must have the right to live and work in Australia indefinitely. A criminal record check will be required, and applications will be considered on their merits.We are committed to diversity and inclusion, welcoming applications from Aboriginal and Torres Strait Islanders, LGBTQIA+ individuals, people with disabilities, and candidates from diverse cultural backgrounds. #J-18808-Ljbffr