Job Title

Team Leader, Liquor and Gaming LicensingAdd expected salary to your profile for insightsClassification: ASO6Salary Range: $98,478 - $104,165 + superannuationDuration: Up to 12 monthsVacancy Type: Full TimeNumber of Positions Available: 1Closing Date: 11:30pm Tuesday 10 June 2025About the OpportunityAn exciting opportunity exists for an experienced people manager with a background in public policy or law to join Consumer and Business Services (CBS) as Team Leader, Liquor and Gaming Licensing.Reporting to the Manager, Liquor and Gaming, this role leads a team of customer service officers within the Licensing Branch and is accountable for meeting team performance targets. The role involves complex, technical, and sensitive operational work, as well as policy implementation and performance enforcement that impacts customers, stakeholders, and the department.The Team Leader supports the administration of South Australia''s liquor and gaming legislation and acts as a Hearings Delegate in assessing applications for voluntary and involuntary barring of individuals.Role highlights: Strategic engagement with industry, private sector, and all levels of government Decision-making on complex liquor and gaming applications Direct interaction with South Australias liquor and gaming licensees Implementation of legislative reform and influence on future directions Leadership of a medium-sized team with a focus on continuous improvementFor more information on the requirements of this role, please refer to the attached Job and Person Specification.The ideal candidate for this role will have: Demonstrated leadership skills with the ability to guide and develop a high performing team Excellent inter-personal, verbal and written communication skills to provide succinct and helpful advice to key stakeholders A track record of driving business excellence and system improvements Experience working within a regulatory environment.If you meet some of the criteria, we still encourage you to apply.About the BusinessThe Attorney-Generals Department (AGD) provides a range of legal, regulatory and other services for the government and people of South Australia. Employing around 1500 staff, AGD promotes justice by protecting peoples rights, holding people to account according to the law, improving safety and contributing to an efficient and fair justice system.Consumer and Business Services (CBS) is a division of the Attorney-Generals Department and is responsible for protecting consumers, supporting and regulating businesses and recording significant life events for South Australians. CBS is customer focussed and flexible in its activities, providing accessible information and services.CBS constitutes a large part of South Australias business/consumer regulatory system and is the regulator for many businesses and professions.CBS strategic goals are to: Deliver effective regulation by ensuring fair markets, safe products and empowered consumers. Look after each other fostering an engaging, positive and healthy work environment. Look after our customers ensuring an informative, consistent and responsive service. Find better ways of working through improved services and information.Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.Some interstate and intrastate travel may be required.The South Australian public sector promotes diversity and flexible ways of working, including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.Additional NotesYou will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.For further information about this exciting opportunity that is not covered by this website please contact Zoe Thomas, Assistant Director Licensing, CBS on 7424 6566 or (emailprotected) .Click Apply and follow the prompts to submit your application.The Attorney-Generals Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website .How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Consumer and Business Services (CBS) is comprised of the former Office of Consumer and Business Affairs (OCBA) and the Office of the Liquor and Gambling Commissioner (OLGC). CBS is a division of the South Australian Governments Attorney-Generals Department.CBS ensures that laws affecting consumers, traders and businesses in South Australia are fairly and effectively administered.CBS provides a diverse range of services to support the every day activities of South Australian citizens whether consumers, traders or businesses. CBS is customer focused and flexible in its activities and provides accessible services and information.The Freedom of Information Act 1991 provides members of the public with access to South Australian government documents, making CBS and other government agencies more accountable. Find out more about making a Freedom of Information (FOI) request.Source: This is an extract from the company''s own website.Consumer and Business Services (CBS) is comprised of the former Office of Consumer and Business Affairs (OCBA) and the Office of the Liquor and Gambling Commissioner (OLGC). CBS is a division of the South Australian Governments Attorney-Generals Department.CBS ensures that laws affecting consumers, traders and businesses in South Australia are fairly and effectively administered.CBS provides a diverse range of services to support the every day activities of South Australian citizens whether consumers, traders or businesses. CBS is customer focused and flexible in its activities and provides accessible services and information.The Freedom of Information Act 1991 provides members of the public with access to South Australian government documents, making CBS and other government agencies more accountable. Find out more about making a Freedom of Information (FOI) request.Source: This is an extract from the company''s own website.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory. #J-18808-Ljbffr