Costa Group is Australias leading grower, packer, and marketer of premium quality fresh fruit and vegetables. We nurture our people, cultivate our growing sites, and invest in ongoing research and development. All of the products we grow and sell are fresh, nutritious, unprocessed, and grown on our own farms or those of our partner growers.We are looking for a Food Safety, Quality & WHS Manager to join our Costa Avocado & Banana Team. This role will be based in Atherton, Far North Queensland, and will report to the National FSQ and National WHS Manager.About the Role:The Food Safety, Quality & WHS Manager drives better performance of Food Safety, Compliance, and Culture alongside improving WHS standards at the Avocado & Banana sites in Far North Queensland. This role ensures the region meets customer and compliance standards, along with Federal, State, and Local Government legislative requirements. It requires good communication skills between farming, packing, and administration staff to improve compliance for domestic and international audits.The role is responsible for providing WHS generalist advice and support to farms and pack shed operations, focusing on in-field and pack shed safety, employee engagement, and the Return to Work Process. Support may also be required for broader business needs.This position focuses on supporting day-to-day Food Safety, QA, and WHS requirements, building relationships, and engaging with key stakeholders in the region. It empowers leaders to be better safety leaders and ensures safety compliance across operations.Key Responsibilities:Liaise with internal farming teams and third-party growers to ensure products meet customer requirements.Lead and support teams during internal and external QA, WHS, and market access audits to ensure compliance.Assist with MRL and quality assurance program compliance for own farm and third-party growers.Support third-party SEDEX onboarding, training, and external audits.Ensure all documentation, policies, SOPs, SWPs, and RAs are current.Engage in cross-functional work to share best practices.Assist the QA team with environmental initiatives as needed.Implement outcomes from the Costa Food Safety, Quality & WHS strategic plan.Identify initiatives for waste reduction in products, processes, or systems.Act as a conduit for information to ensure farming operations meet marketing compliance initiatives.Provide assistance to customers and attend on-farm visits.Perform root cause analysis on customer rejections and severe complaints, providing prompt responses to the National FSQ Manager.Ensure customer requirements are met as per policies.Support leaders in monitoring and investigating injuries, incidents, and near misses, ensuring corrective actions.Assist leaders and managers in understanding responsibilities across quality, WHS, and wellbeing through strategic planning and KPIs.Education, Qualifications, and Training Requirements:Minimum 5 years of experience in Quality Assurance and WHS supporting farms or production facilities.Certification in QA standards or related field, or equivalent experience.Qualification in Training and Assessment or relevant experience.Cert IV in WHS.Skills & Knowledge Requirements:Understanding of horticultural processes and systems, continuous improvement principles, and supply chain processes.Ability to demonstrate urgency and willingness to learn.Self-motivated, organized, and able to work independently.Strong problem-solving skills and initiative to improve business operations.Effective communication and prioritization skills at all levels.Ability to work in a fast-paced, customer-driven environment.Lead by example.What we offer:A permanent, full-time position within a collaborative, high-performance team environment with significant scope for growth and professional development within Costa. #J-18808-Ljbffr
Job Title
Food Safety, Quality & WHS Manager