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Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:We dont sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.The SDR Manager plays a critical role in leading an offshore Sales Development Representative (SDR) team based in Manila, reporting directly to the Director of Lead Generation and Customer Lifecycle. The role focuses on driving performance through lead qualification and appointment setting to build a strong sales pipeline for Mid Market, Enterprise, and Optus Business Centres. Key responsibilities include coaching, mentoring, and managing the daily operations of the SDR team to meet KPIs and contribute to business growth.Working cross-functionally with Marketing, Product, Digital, and Sales Enablement teams, the SDR Manager will ensure alignment of SDR strategies with broader business objectives. This includes optimizing processes, refining outreach strategies, and implementing performance improvements. The SDR Manager will also foster a high-performance culture, embed best practices, and ensure the SDR team remains a key driver of sales success.Ready to reimagine your career at Optus?Lead, coach, and manage an offshore SDR team in Manila to drive qualified appointment setting and pipeline development for Mid Market, Enterprise, and Optus Business Centres.Develop and implement strategies to enhance SDR performance through best practice training in lead qualification, prospecting, and appointment setting.Track and review SDR performance against KPIs, providing ongoing feedback, training, and performance management to support consistent results.Collaborate with cross-functional teams such as Marketing, Product, Digital, and Sales Enablement to align tools and strategies for effective lead generation.Drive process optimization and workflow improvements to boost team productivity and lead quality, including automation where appropriate.Maintain a positive, high-performing team culture while keeping senior leadership updated on progress, challenges, and opportunities for improvement.It starts with you!Relevant professional qualifications in Marketing, Business Administration, Economics or related field required; Masters degree preferred.Proven success in managing high-performing SDR teams in B2B sales or lead generation, ideally within telecommunications or technology industries.Strong expertise in CRM systems, sales enablement tools (e.g., Salesloft, Gong), and customer journey optimization.Ability to lead cross-functional projects, analyze performance data, and implement strategies that drive pipeline growth and sales targets.Skilled in mentoring SDR teams, managing performance, and driving continuous improvement, especially in offshore or remote environments.Strong interpersonal, stakeholder management, and problem-solving skills with a results-driven and organized approach.The good stuff 3 days in the office, 2 days remote with flexible hours!Inclusive paid parental leave, up to 16 weeks for primary caregivers.Access to resources, webinars, and support via the Parents at Work portal.Opportunities for personal growth through extensive online and facilitator-led learning catalogs.Connect with colleagues through employee-led volunteer groups and vibrant campus facilities.Free Optus bus service from Macquarie University Metro Station every 6-8 minutes, morning and afternoon.Curious about our culture? Search #OptusLife on LinkedIn for behind-the-scenes insights.At Optus, we value diversity and are committed to providing an inclusive application process. If you require adjustments or accessibility support, please contact AccessibleRecruitment@optus.com.au or call 1800 309 170. We aim to respond within 48 hours.Learn more about our Diversity, Inclusion & Belonging initiatives at #J-18808-Ljbffr