Job Title

Full-time branch role in the Craigieburn & Surrounding BranchesBe supported to grow your career at NABLearning is a daily part of the jobWork in a collaborative and inclusive team environmentOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, youll be recognised and rewarded for your contribution in return. Youll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.We areempowered to make a positive difference infor customers and communitiesEveryone is given the opportunity to learn, grow andachieve.Youll be supported to manage your career, work and lifeLocation:You will be based in Craigieburn and provide support to surrounding branches when required. Surrounding branches include Airport West, Broadmeadows, Coburg, Epping, Greensborough, Maribyrnong, Moonee Ponds, Preston, Plenty Valley, Seymour & WallanEach day, youll go above and beyond to:Support our Craigieburn & surrounding branches by being the first point of contact for our customersWork with your customers to identify the most suitable products and services that best match their needs, ensuring they receive a seamless, consistent, and tailored customer service experience every step of the wayAssist our customers with account opening, unsecured Lending and banking transactionsEnsure all customer details are accurate and up to dateDemonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secureParticipate in ongoing training to enhance your career developmentWhat youll bring:A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mileAn ability to work collaboratively as a team and the resilience, self-motivation and energy to create our signature customer experienceA keen eye for detail that ensures transactions are completed efficiently and accuratelyAn appreciation for inclusion and the diversity of our customersAvailability to commit to full-time hoursA diverse and inclusive workplace works better for everyoneWe know that our people make us who we are. That''s why we have built a culture of equity and respect where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.For details on the recruitment process, and accessibility, please visit www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.Join NABIf you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. We therefore encourage you to apply at your earliest opportunity.Unsolicited CVs from agencies will not be accepted. #J-18808-Ljbffr