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Join to apply for the Chief Concierge role at Pullman Hotels & Resorts 3 days ago Be among the first 25 applicants Join to apply for the Chief Concierge role at Pullman Hotels & Resorts Company Description As a pioneer in responsible hospitality, the Accor Group encompasses more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. Each brand has its unique personality, but all share a common goal: to innovate and challenge the status quo. Join us at Accor where life pulses with passion! Becoming a Heartist means working in a caring environment where you can grow, find purpose, and create memorable experiences for guests and colleagues alike. We offer exclusive benefits and recognition for your commitment. Pullman & Mercure King George Square is a vibrant 438-room hotel in Brisbane CBD, featuring extensive conference spaces, popular venues like Goldfinch Restaurant, Street Cafe, Sixteen Antlers Rooftop Bar, KG Bar, and an Executive Lounge. We value passion, curiosity, and performance, offering limitless opportunities for those who excel. Job Description The Concierge team provides exceptional customer service, ensuring smooth guest arrivals and departures, and delivering friendly, knowledgeable service to all visitors. The Chief Concierge leads a team of porters and valets to deliver personalized, memorable experiences. Key Responsibilities: Oversee daily operations of the Concierge Department Lead and develop a passionate, guest-focused team Provide exceptional customer service in all interactions Offer recommendations and directions to guests and visitors Drive and park cars as needed Qualifications We seek someone with personality, passion, and energy, possessing: A strong obsession with guest service excellence Current knowledge of Brisbane CBD and surrounding areas Experience in recruiting, training, and leading teams Exceptional communication skills Attention to detail and high personal presentation standards Experience in a similar role Flexibility to work various shifts, including evenings, weekends, and public holidays Legal eligibility to work in Australia Valid QLD drivers license Additional Information We are committed to diversity and inclusion, offering reasonable adjustments during recruitment. Our benefits include global discounts, a supportive environment, and career growth opportunities within Australias largest hospitality group. Join us to explore limitless possibilities in hospitality. Discover more at and embrace a career that combines purpose, passion, and innovation. #J-18808-Ljbffr