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Job Title


Customer Support


Company : Towards Better


Location : Townsville, Queensland


Created : 2025-06-01


Job Type : Full Time


Job Description

Inclusion & Employment Mentor - TownsvilleJob descriptionTownsville, QLDPart-Time or Casual$40+ per hour + super & leave (if applicable)Are you passionate about making a real differenceone person, one role, one connection at a time?At Towards Better, were on the lookout for people who want to work with individuals (not systems), co-creating lives filled with meaning, contribution, and belonging.Were not a traditional support provider, nor a NDIS provider or Support Work company. Were a certified social enterprise focused on assisting people with disabilities to take up active, valued, and meaningful roles in their communitiesand helping communities step forward and say, We see what you bring through these valued roles. We are a Community Development and Customised Employment business.Your RoleAs a Community Development Worker / Job Mentor, youll walk alongside individuals and families/unpaid supporters to:Discover strengths, skills, and aspirations and co-develop a clear vision for what a good life looks like.Develop pathways through volunteering, study, microenterprise, or community roles that build confidence and competence.Gather information and prepare individuals and environments for success in employment or participation.Connect and negotiate with businesses to create tailored opportunities and customised job roles.Provide hands-on support during transitions and in the workplace, helping individuals grow into their role with confidence and independence.Mentor natural relationships in community life, fostering a sense of belonging and reducing reliance on paid support.What Were Looking ForWere keen to meet people who are:Action-oriented and love working 1:1 with others to bring ideas to lifeRelational, grounded, and naturally good at connecting with peopleComfortable in diverse settingson a job site, at a coffee shop, at a market stall, or chatting with a business ownerAble to reflect on their own practice, learn as they go, and support others to do the samePassionate about inclusion, contribution, and everyday citizenshipLooking for employee or contractor (ABN) role from 10-30 hours per week (growing steadily over time).People seeking roles similar to: Co Gym Class Member, Lawn and Garden Business Assistant, Community Connector (weeknight and weekend), MicroEnterprise Support Assistant, Volunteer Mentor, Job Mentor, Job Coach, Relationship Builder, Resource Guide, Personal Organising Assistant.You might come from a background in disability support, social work, career development, education, youth workor from something else entirely. What matters most is how you show up, not where youve come from.What We Offer$40+ per hour for billable work + superannuation + paid leaveFlexible, part-time or casual rolesbuilt to work with your lifestyleSupport to grow professionally, specialise in this niche, and build a role around your strengthsA team culture that values honesty, creativity, individuality, and impactA chance to work locally and see real outcomesno red tape, just good work done wellAccessibility & SupportWere committed to creating a safe, welcoming, and inclusive recruitment experience. If you''d like a list of accommodations or need help with your application, just askwed love to support you.Want More Info?A position description is attached.Questions? Contact Ricky at ricky@towardsbetter.com.au using the subject line: Inclusion & Employment Mentor enquiry via EthicalJobs or 0447 574 600.Supporting MaterialsCDW PD.pdfApply now #J-18808-Ljbffr