Immediately hiring! We are now seeking passionate, energetic, and motivated people to join our growing Avis Budget Group enterprise. Well help you reach your full potential by developing, encouraging, and rewarding you to maximize your earnings in a friendly and empowering sales environment.Townsville Airport basedWork-Life Balance 5 Weeks of Annual LeaveFree staff parking & uniforms providedLearning & Development OpportunitiesTraining providedAbout the RoleIn this role, you will be the face of our brand! Youll interact with customers at the rental counter, complete rental bookings, and respond to general customer inquiries.What youll doEstablish customer car rental needs by actively listeningReview ABGs various add-ons and services to determine what may suit the customerCommunicate rental procedures and guidelines effectivelyComplete rental bookings efficiently and accuratelyAnswer customer questions and inquiriesPerks youll getHourly pay + loadings + commission incentives (average yearly earnings above $65,000pa)Employee discounts on car rental across Avis Budget GroupWellbeing program including life insurance, discounted health insurance, and superannuation optionsAccess to Perkbox discounts and offers with hundreds of retailers and brands, including cinema tickets, fitness classes, shopping discounts, and moreEmployee Assistance Programme (EAP) provided by Converge 24/7 support for mental health and wellbeingFull training provided to help you achieve your goals and reach your potentialWhat were looking forApplicants must have a full (unrestricted) and valid drivers licenseThis is a full-time position requiring availability on a rotational roster including evenings, weekends, and public holidays; WHV and Student Visa holders are ineligibleAbility to work in a fast-paced environment while delivering exceptional customer servicePrevious experience in retail, hospitality, customer service, or similar rolesAbility to follow procedures and adhere to company standardsComfortable using various computer systems to input rental information accuratelyWho we areAt Avis Budget Group, you will join a team of 25,000 driven people, performing with purpose. Were shaping the future of transportation with innovative, customer-focused solutions.Our culture is performance-driven, encouraging and supporting each other through leadership, training, tools, and rewards.We are committed to making a positive impact on our colleagues, customers, and communities.We embrace diversity, equity, and inclusion within our workforce, consumer base, communities, and supply chain, valuing each employees talent, skills, and personality.Our Reconciliation Action Plan helps us understand our influence and contribute to progress. #J-18808-Ljbffr
Job Title
Customer Service Representative (Full-Time)