Job Title

$34.25 per hour plus shift penalty ratesAccess to NFP salary packaging to increase your take home payYour RoleAs the Client Liaison, you will ensure the delivery of high-quality care services in alignment with Ozcare policies, aged care standards, and program guidelines. Your tasks will include:Providing information about care services and review/plan needs with new and current services usersConduct client intake assessments and personalised care planning to clients and their respectiveReview and adjust care plans based on changing client needs/goalsUndertake phone assessments based on referrals received for new and existing clientsComplete all required documentation for intake and assessment protocols using prescribed tools and databasePromote seamless and positive experiences for clients by providing advice on care planningYour AttributesWe''re looking for a person who has what it takes to support our community care team to deliver exceptional services to our clients. You have:Demonstrated ability to assess, plan and evaluate care with clients, family and other personsDemonstrated sound understanding of community based services and referral pathways.Demonstrated sound computer literacy (use of email, Word, Excel etc) and data entry skills.Excellent organisational and time management abilitiesAdministrative experience in information sharing, report writing, scheduling and rostering activitiesThe ability to communicate effectively via telephone, email, fax, video conferencing and written mailHow You''ll BenefitYou''ll become part of the Ozcare family, and in addition to the training and support that you would expect, you will also receive:5 weeks annual leave as standardAnnual leave loadingOptional salary packaging, meal entertainment cards, and novated leasesUniform and laundry allowanceEmployee Assistance ProgramRole RequirementsBe vaccinated against Influenza & at least 1 dose of Covid-19 vaccineCurrent NDIS Worker Screening CheckCurrent National or QLD Police CertificateCurrent First Aid & CPR Certificates or willingness to obtainGood computer and mobile device skillsWe''re hiring smiles. Our staff are our greatest asset and we acknowledge and thank them for their ongoing hard work, dedication and commitment to helping our clients live their best lives.Welcoming AllWe welcome everyone to become part of the Ozcare family regardless of belief, ethnic or social background, health and gender. Ozcare is the organisation it is today because of each person who is a part of it. This spirit of togetherness is reflected in our mission and values, and our commitment to reconciliation. First Nations applicants are strongly encouraged to apply.How do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Ozcare is a leading not-for-profit organisation supporting Queenslanders.We offer a comprehensive range of residential aged care, home care, retirement living, hospital, disability and respite care, nursing, allied health and dementia advisory and support services.Our caring workforce of over 4,000 staff and 250 volunteers proudly service thousands of clients every day from 47 locations across Queensland.The reason we love our jobs is our clients. Seeing them live independent, happy and connected lives is what drives us. If you genuinely love helping others, join our mission to make a difference.Ozcare is a leading not-for-profit organisation supporting Queenslanders.We offer a comprehensive range of residential aged care, home care, retirement living, hospital, disability and respite care, nursing, allied health and dementia advisory and support services.Our caring workforce of over 4,000 staff and 250 volunteers proudly service thousands of clients every day from 47 locations across Queensland.The reason we love our jobs is our clients. Seeing them live independent, happy and connected lives is what drives us. If you genuinely love helping others, join our mission to make a difference.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Client Liaison Officer #J-18808-Ljbffr