Join to apply for the Executive Housekeeper role at Accor Get AI-powered advice on this job and more exclusive features. $90,000 - $95,000 annual salary + super At Accor, we believe that there is a place for everyone in the same way that our brands cater to all of our guests. Thats why we offer great career opportunities, industry training, and the chance to work in diverse locations across the hotel, resort, and hospitality industry. About Us Hotel Chadstone Melbourne MGallery offers a luxury escape near Melbourne and Chadstone - The Fashion Capital. Our design combines exclusivity and comfort, creating a home-away-from-home experience infused with glamour and style. We aim to create memorable moments for our guests. Join us to be part of a story that stays. Job Overview As Executive Housekeeper, you will lead and motivate our housekeeping team to deliver exceptional guest experiences. You should have a keen eye for detail, a passion for cleanliness, and the ability to inspire and develop your team. Your responsibilities include maintaining high standards across all areas of the hotel and fostering a positive team culture. Key Responsibilities Lead, inspire, and mentor housekeeping staff to ensure high standards of cleanliness and professionalism. Develop and implement training programs for team growth and career advancement. Foster a positive, inclusive team culture emphasizing collaboration and respect. Conduct inspections to ensure standards are met in guest rooms, public, and back-of-house areas. Manage operations including scheduling, performance management, and development. Handle guest complaints and requests professionally, exceeding expectations. Oversee inventory, supplies, linen, uniforms, and equipment, maintaining cost-efficiency. Ensure health and safety compliance for a safe environment for guests and staff. Qualifications Proven leadership experience in housekeeping, preferably in luxury hotels. Strong people management skills with the ability to motivate and develop teams. Excellent communication and interpersonal skills. Positive attitude and a commitment to a supportive work environment. Strong organizational skills and attention to detail. Passion for guest service and delivering outstanding experiences. Experience managing budgets, inventory, and resources. Additional Benefits Global discounts on accommodation, food & beverage, and shopping from day one. Work close to home in Melbourne''s South-East, avoiding the CBD. Career development with Australia''s largest hospitality group, Accor. Access to industry-leading training via Accor Academy. Join a dynamic, supportive, and fun team environment. Apply now to start your journey with Hotel Chadstone Melbourne MGallery. We look forward to your application. #J-18808-Ljbffr
Job Title
Executive Housekeeper