Job Title

Ensuring a smooth flow of front-of-house, managing the front desk, assisting clients and staff with administrative tasks15th May, 2025Purpose / ObjectiveReception Volunteers work as part of a team as the first contact for clients, supporters and members of the community. The role involves ensuring a smooth flow of front-of-house, managing the front desk, assisting clients and staff with administrative tasks and responding to a range of enquiries and referrals.Commitment Period:Minimum 6 months - but the position is ongoingDays and hours required per week:Thursdays, 4 hours between 9:30 AM-4 PMDuties & ResponsibilitiesWarmly welcome all individuals to the Centre as the first point of contact and direct to appropriate person/program areaRespond, navigate and direct enquiries received via telephone or in-person at the front desk to the right person/program areaEnsure safety practices are followed at the reception; signing in/out, log book etcEffectively communicate with clients from a range of backgrounds and English-speaking levels, and address their enquiriesObtain basic details, information and documentation from clients to process a clear referral for servicesGeneral office maintenance and coordination, e.g. ensuring reception and front-of-house are tidy, restock stationery, replenish printing paper etcGeneral administration tasks to support clients and workers; printing, scanning, mail distribution,Basic housekeeping when required15th May, 2025Purpose / ObjectiveReception Volunteers work as part of a team as the first contact for clients, supporters and members of the community. The role involves ensuring a smooth flow of front-of-house, managing the front desk, assisting clients and staff with administrative tasks and responding to a range of enquiries and referrals.Commitment Period:Minimum 6 months - but the position is ongoingDays and hours required per week:Thursdays, 4 hours between 9:30 AM-4 PMDuties & ResponsibilitiesWarmly welcome all individuals to the Centre as the first point of contact and direct to appropriate person/program areaRespond, navigate and direct enquiries received via telephone or in-person at the front desk to the right person/program areaEnsure safety practices are followed at the reception; signing in/out, log book etcEffectively communicate with clients from a range of backgrounds and English-speaking levels, and address their enquiriesObtain basic details, information and documentation from clients to process a clear referral for servicesGeneral office maintenance and coordination, e.g. ensuring reception and front-of-house are tidy, restock stationery, replenish printing paper etcGeneral administration tasks to support clients and workers; printing, scanning, mail distribution,Basic housekeeping when requiredSelection CriteriaExperience in working with people from various backgrounds and/or culturesExperience in administration, reception or customer serviceIntermediate computer skills (ability to use Gmail, Google Docs etc an advantage)Ability to work collaboratively with other staff and volunteersFlexibility and willingness to take on extra tasks as appropriateAbility to adhere to policies in relation to code of conduct, boundaries and confidentialityGeneral ConditionsAll ASC staff and volunteers are required to:Adhere to ASCs vision, purpose and valuesAct at all times in accordance with ASCs Code of Conduct and Child Protection PoliciesUndertake a NSW Working with Children Check prior to commencement and ensure it is up-to-dateComply with Work, Health and Safety systemsComply with Incident Management Procedures and emergency protocolsDemonstrate a respectful and welcoming behaviour with all people at ASC in culturally appropriate waysSupport a child-safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirementsApply For Job #J-18808-Ljbffr