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2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Help at Hand Support Services HAHS is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants.Help at Hand Support Services HAHS is a specialist disability support provider that is passionate about helping empower our participants to live their best life. We provide support services to NDIS participants.The role:The Care Coordinator will be responsible for the liaising with HAHS participants, referral partners and support staff to ensure the smooth running of support services provided by HAHS.Your role is to link our clients and support staff to ensure that our clients goals in their care plans are achieved. You will ensure that participants have all their hours filled within a reasonable time frame.With our Participants , you will be the point of contact for them on a day-to-day basis. The HAHS team will work collaboratively with you to develop and implement the participants care plan.With our Support staff, you will be responsible for allocating and rostering staff and matching them to participants. This will include, training new support workers, scheduling the services, and ensuring that care is delivered in a way that exceeds expectations whilst adhering to HAHSs policies, procedures, and WH&S requirements.Responsibilities include, but are not limited to:Helping to grow HAHSs reach in new and established marketsProvide effective guidance and mentoring to Support Workers.Efficient allocation of appropriate Support Workers to meet participants needs.Responsible for onboarding of staff (inductions)Responsible for onboarding of new and returning participants.Develop and maintain effective relationships with participants and support workersMaintaining and growing the number of participants that you are responsible forSupporting the Care Manager to action all customer feedback or complaints.Conduct interviews and inductions of support staff, and inductions.Promote and maintain a safe work environment in accordance with our Work Health & Safety policy.Attending networking events, expos and local events to promote the HAHS Brand.About YOU:To be successful in this role you will demonstrateLoyalty to the business and its clients and staff that you joinCommon sense to think on your feetLearn quickly and positive attitudeDiligent and conscientiousStrong worth ethicDriver to succeed and growRespect our staff and clientsWork autonomously and push yourself to deliver experience supports to participants.You will also possess:Experience coordinating and allocating support services to people within their homes and communityExperience with rostering using a digital rostering softwareExceptional customer service skills coupled with patience and commitmentAble to build and maintain rapport with stakeholders/referral partnersHigh level of computer literacy with experience using ITQualifications in disability, aged care, human services, social science or similar will be advantageousUnrestricted working rights in AustraliaThe willingness to secure a Working with Children Check if requiredMust have own car and full licenseUniversity qualifications in a relevant field/ allied healthBackground in aged care/ disability coordinationNursing backgroundThe rewards:If you are looking to join a growing business that aims to be a contender in the healthcare industry and contribute to delivering a high level of NDIS services in Australia, then HAHS is for you. We are focused on our staff and it is foundation of what makes us a great company to be a part of.Working for us will put you in a strong position with your career, with opportunities for growth and development.If the answer to all the above is yes then applyLets create something amazing together!Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Help at Hand Support Services by 2xGet notified about new Care Coordinator jobs in Brisbane, Queensland, Australia.Brisbane, Queensland, Australia 3 weeks agoSandgate, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 day agoBrisbane, Queensland, Australia 35 minutes agoBrisbane City, Queensland, Australia 2 weeks agoChermside, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 12 hours agoExpression of Interest - UQ Temps Administration OpportunitiesSt Lucia, Queensland, Australia 5 days agoSupport Officer [FRS/OPS Support] (AO3) Qld Fire and RescueBrisbane, Queensland, Australia 3 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 6 days agoBrisbane, Queensland, Australia 2 weeks agoBrisbane, Queensland, Australia 6 days agoIpswich, Queensland, Australia 2 weeks agoSouth Brisbane, Queensland, Australia 1 week agoAdministration Support Coordinator - St Mark''s School, INALARochedale South, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoPractice Coordinator and Staff PrincipalBrisbane City, Queensland, Australia 3 weeks agoBrisbane City, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 12 hours agoFortitude Valley, Queensland, Australia 15 hours agoUpper Mount Gravatt, Queensland, Australia 3 weeks agoBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoMurarrie, Queensland, Australia 1 week agoSouth Brisbane, Queensland, Australia 10 hours agoBrisbane, Queensland, Australia 18 hours agoBrisbane, Queensland, Australia 7 months agoBrisbane, Queensland, Australia 2 weeks agoSouth Brisbane, Queensland, Australia 1 week agoLoganholme, Queensland, Australia 2 days agoAdministration Officer - Specialist Outpatients Department (Talent Pool)East Brisbane, Queensland, Australia 7 months agoWere unlocking community knowledge in a new way. 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