AddressWe''re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you''re challenged, valued, and empowered every day. We strive to be the best destination for the industry''s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done. Job Description: Office Location: SCOPE/CONTACTS: The individual has very frequent contact with customers, bank employees, store employees, and other banks. All contact is face-to-face, by telephone, or written correspondence. Work results are reviewed, and performance is measured against specific goals. ESSENTIAL FUNCTIONS: Determine customer''s needs, open or close retail accounts and IRAs, and maintain all associated records. Complete sales tracking on all customers served. Complete self-directed sales training within twelve months, including a test. Rent safe deposit boxes to customers, permit access with maximum protection, and maintain records of renters and boxes. Handle check orders. Perform other duties as assigned. Participate actively in the Customer Service First program, support organizational values, and follow policies and procedures. Periodic travel to Abilene or other Bank Regions for training is required. Saturday and holiday hours may be required based on branch hours of operation. MINIMUM QUALIFICATIONS: College degree or twelve months'' customer contact and sales experience. Banking experience preferred. High school diploma or GED. Communication and sales skills, mathematical and business knowledge typically acquired by high school graduation. Courteous, professional demeanor with ability to handle multiple tasks. Commitment to providing exceptional customer service. Knowledge of bank regulations, policies, and procedures preferred. Ability to type 45 wpm accurately, proficient with 10-key by touch, and experienced with Word, Excel, and Outlook. Must work flexible and extended hours as required. Periodic travel for training is required. Weekend and holiday hours may be necessary depending on branch hours. The above statements reflect the general details necessary to understand the principal functions of the job and are not a comprehensive description of all work requirements. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discriminate against employees or applicants for discussing or disclosing pay information, except as permitted by law or company policy. #J-18808-Ljbffr
Job Title
Personal Banker II