Located in Glen Waverley, Full-time, PermanentJoin a not-for-profit health care provider who is getting back to what mattersAccess to discounted Private Health InsuranceTotal remuneration package of $ 102,153 per annum including superannuation and the full optional benefit of salary packaging.At Latrobe Community Health Service youll be part of a positive and passionate workplace. Were dedicated to providing you with career opportunities through work that is rewarding and meaningful within the community.Are you passionate about making a difference in the lives of aged care client? Do you thrive in a dynamic and forward-thinking environment? We have an exciting opportunity for a Sales Consultant & Customer Service Officer to join our team to lead the development of Latrobe Community Health Service (LCHS) Home Care Packages (HCP) growth .This is a unique position that will allow the successful applicant to be involved in expanding the business, with expert support from a well-established team. If you are motivated and committed to providing exceptional customer service, we want to hear from you!Your responsibilities will include;Develop and implement effective sales strategies to promote our aged care services in GippslandIdentify and engage with potential clients, including individuals and families seeking Home Care ServicesActively engage in sales activities such as networking, attending industry events, and building partnerships with local organisationsEnsure a smooth transition for clients by coordinating with internal teams during the onboarding processContinuously monitor market trends and competitor activities to stay informed and adjust sales strategies as neededDeliver exceptional customer service and address inquiries or concerns promptly and professionallyTo be successful, you will require;Proven experience in sales and customer service, preferably in the aged care industryExcellent communication and interpersonal skills to build strong relationships with clients and colleaguesAbility to work autonomously, take initiative, and make sound decisionsStrong problem-solving skills and the ability to think creatively to overcome challengesMotivated and target-driven mindset with a passion for achieving sales goalsDemonstrated ability to adapt to change and thrive in a dynamic, fast-paced environmentKnowledge of the aged care sector and an understanding of the unique needs and challenges faced by clients and their families is desirableHighly organised with excellent time management skills to effectively prioritise tasks and meet deadlinesProficient computer skills, including experience with CRM software and Microsoft Office suiteWhy Join Our Team:Be part of an organisation dedicated to improving the lives of clients and their familiesExciting opportunity to contribute to the expansion of our services in GippslandWork in a dynamic and forward-thinking environment that encourages innovation and creativityEnjoy autonomy in your role, allowing you to make a real impact and drive resultsCompetitive salary package and opportunities for professional development and growthCollaborative and supportive team culture with a focus on work-life balanceFor more information please contact Kerry Woolfe, Team Leader Customer Service and Sales, Home Care Services on 1800 242 696.At Latrobe Community Health Service we want to help you get back to what matters. To see the full position description and to apply,click the Apply Now button.Latrobe Community Health Service is committed to better health, better lifestyles, strong and inclusive communities.As an Equal Opportunity employer, we encourage applications from people whom are from different backgrounds, including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. We look for the right values, skills and knowledge to build our capabilities so that we can best deliver for our community. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email Recruitment@lchs.com.au #J-18808-Ljbffr
Job Title
Sales and Customer Service Officer