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Join to apply for the Customer Service Representative role at Randstad Australia1 day ago Be among the first 25 applicantsJoin to apply for the Customer Service Representative role at Randstad AustraliaGet AI-powered advice on this job and more exclusive features.Randstad are currently seeking professionals to join one of Australias largest banks within their Contact Centre team at Bedford Park, commencing in July 2025.RoleThe core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a culture and working environment unlike any other. Tasks include, but are not limited to:Manage inquiries for existing customers relating to customers mortgagesAct with urgency and respond to customer queries in a empathetic and professional matterDealing with hardship calls and coming up with solutionsAlways look for new opportunities to delight our customersContributing to the development and continuous improvement of customer experienceThe Ideal Candidate Will HaveA strong background in handling difficult calls or customersHigh level of empathy and resilienceProfessionalism and empathy when handling inbound and outbound callsProven examples of strong customer focus and dispute resolutionPossess high degree of attention to detail and accuracyAbility to work a rotating roster between the hours of 8am-8pm Monday- SaturdayBenefitsEnjoy the convenience of working close to home at Bedford Park with onsite parkingCompetitive pay rate of $37.66An exciting opportunity to work within one Australias largest banking institutesFull-time hours provided, casual assignment with view to transition to permanent if you are the right fit for the roleMultiple exciting benefits and discountsApplicationsIf you feel your skills match the above criteria, please attention your CV in MS Word format to Emily Bridgland and click APPLY now! Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionSales and Customer ServiceIndustriesConsumer ServicesReferrals increase your chances of interviewing at Randstad Australia by 2xSign in to set job alerts for Customer Service Representative roles.Adelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 6 days agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 4 hours agoAdelaide, South Australia, Australia 2 days agoGlenelg North, South Australia, Australia 2 days agoAdelaide, South Australia, Australia 2 weeks agoAdelaide, South Australia, Australia 3 days agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 4 days agoAdelaide, South Australia, Australia 1 month agoAdelaide, South Australia, Australia 2 months agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 2 years agoAdelaide, South Australia, Australia 3 weeks agoPort Adelaide, South Australia, Australia 3 days agoThebarton, South Australia, Australia 1 week agoModbury North, South Australia, Australia 2 weeks agoGlandore, South Australia, Australia 2 weeks agoMalvern, South Australia, Australia 1 month agoSalisbury, South Australia, Australia 1 day agoAdelaide, South Australia, Australia 4 days agoMile End, South Australia, Australia 4 months agoAdelaide, South Australia, Australia 5 days agoASO2 Regional Customer Service Officer (Multiple)Customer Care Consultant - Regency Park, SAFerryden Park, South Australia, Australia 1 week agoAdelaide, South Australia, Australia A$33.00-A$35.00 1 week agoUnley Park, South Australia, Australia 3 days agoHallett Cove, South Australia, Australia 2 months agoAdelaide, South Australia, Australia 1 week agoAdelaide, South Australia, Australia 1 day agoAdelaide, South Australia, Australia 2 days agoClient Care Representative | Clinical Administration - Adelaide CBDAdelaide, South Australia, Australia 1 week agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr