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About AMA The AMA Group is Australia''s largest network of accident repair facilities, comprising over 120 outlets and more than 2,200 employees across Australia and New Zealand. Our success stems from our commitment to providing clients and work providers with quality, cost-effective repairs, and exceptional customer service. Our people are our greatest asset; we invest in their development to create today''s leaders and tomorrow''s skills. About Capital S.M.A.R.T With over 50 repair centres across Australia and New Zealand, Capital S.M.A.R.T Repairs is a leader in the collision repair industry, specializing in small, medium, and large repairs. We are pioneers in customer satisfaction and innovation, offering our employees safe, supportive, and rewarding working conditions. About The Role We are seeking an experienced and qualified Insurance Loss Adjustor to join our teams at AMA Group Solutions or Capital S.M.A.R.T Repairs. This full-time role involves delivering quality workmanship to ensure vehicles are restored to their pre-accident condition. The primary responsibility is to provide timely, accurate, and comprehensive quotes for vehicle repairs, utilizing your automotive knowledge and computer skills while interacting with clients and team members. Reporting to the Centre Manager, you will work within our extensive network of repair facilities, enjoying stability and growth opportunities. Key Responsibilities: Providing excellent customer service to clients and work providers Accurately quoting vehicles promptly, adhering to repair cost targets and insurer procedures Completing onsite, off-site, and online quotes as required Processing vehicle arrivals, including inspections, mapping, and imaging Managing parts procurement for repairs to ensure timeliness and cost efficiency Coordinating with suppliers to record and authorize additional work Assisting with production management as needed Ensuring repairs restore vehicles to pre-accident condition Handover of completed repairs to customers About You Proven experience in a similar role, including estimate/quotation preparation in the automotive smash repair industry Experience with AudaNet is highly desirable Ibody experience is advantageous but not essential Excellent customer service and rapport-building skills Professional, personable, and system-savvy Competent with computer systems; proficiency in Excel is a plus Strong communication skills, both verbal and written Ability to meet strict deadlines and solve problems accurately Team-oriented and committed to safety and attention to detail Reliable, punctual, and hardworking We Offer Team environment Ongoing training and career development Access to the latest tools, equipment, and processes Competitive earning potential based on experience and efficiency Salary range: Junior-Mid level $60K-$80K; Mid-Senior level $80K-$100K annually If you are motivated, hardworking, and seeking a career with an industry leader, please apply online. All applications will be treated confidentially. #J-18808-Ljbffr