Job Title

Travel Trade Recruitment provided pay rangeThis range is provided by Travel Trade Recruitment. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.Base pay rangeA$100,000.00/yr - A$120,000.00/yrDirect message the job poster from Travel Trade RecruitmentOperations Manager TravelLead. Inspire. Drive Performance.Are you a dynamic leader with a passion for the travel industry and a knack for operational excellence? This is your opportunity to join a leading wholesale travel brand as their Operations Manager, where you''ll take charge of high-performing contact centre across the country and play a pivotal role in shaping the customer journey for thousands of travel agents.The RoleYou''ll be responsible for leading national service centre operations across multiple states. Your mission? To energise and empower teams, drive sales performance, and deliver exceptional service across a thriving B2B travel network.Key responsibilities include:Leading and developing team leaders and consultants to exceed KPIs and revenue targetsCreating a sales-first culture where upselling and margin growth thriveOverseeing recruitment, training, rosters, and resource planningTracking and reporting revenue metrics with actionable insightsEnsuring agent satisfaction through service excellence and supplier liaisonPromoting preferred products through team education and familsSupporting daily operations and resolving escalations with a calm, strategic mindsetWhat Youll BringWere looking for a people-first leader with:Demonstrated experience managing large, diverse teams in the travel industryPrevious leadership in service centre or operational travel environmentsStrong relationship-building skills at all levels, including executive stakeholdersA hands-on approach to coaching, motivating and developing teamsExceptional analytical and reporting capabilitiesA proactive mindset and passion for customer experienceTravel industry experience is essentialThe PackageNational leadership role with visibility and influenceAward-winning brand in the wholesale travel spaceCollaborative, supportive, and people-focused work cultureOpportunities to travel interstate and internationally for familsReady to Elevate Your Career?If you''re ready to step into a pivotal leadership role and help shape the future of one of Australias most respected wholesale travel brands, we want to hear from you!Apply now or reach out for a confidential chat to learn more Sarah@traveltraderecruitment.com.au or call me on 03 9988 0616Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionCustomer Service, Management, and General BusinessIndustriesTravel Arrangements, Airlines and Aviation, and HospitalityReferrals increase your chances of interviewing at Travel Trade Recruitment by 2xGet notified about new Operations Manager jobs in Melbourne, Victoria, Australia.Melbourne, Victoria, Australia 6 days agoMelbourne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 20 hours agoMelbourne, Victoria, Australia 3 weeks agoMelbourne Airport, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 6 days agoSunshine West, Victoria, AustraliaA$95,000.00-A$135,000.004 weeks agoMelbourne, Victoria, Australia 6 days agoBox Hill, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoKeysborough, Victoria, Australia 1 week agoMelbourne, Victoria, Australia$200,000.00-$220,000.002 weeks agoMulgrave, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 2 days agoMelbourne, Victoria, Australia 2 months agoWerribee, Victoria, Australia 2 weeks agoWanted: Operations Manager for Australia''s Fastest Growing Digital AgencySouth Yarra, Victoria, Australia 2 weeks agoManager Operations Improvement and AnalysisLaverton North, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 2 days agoDandenong South, Victoria, Australia 1 month agoMelbourne, Victoria, Australia 1 week agoCremorne, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 3 weeks agoBayswater, Victoria, AustraliaA$85,000.00-A$115,000.004 weeks agoMelbourne, Victoria, Australia 4 weeks agoSouth Yarra, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 9 hours agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoLyndhurst, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 week agoManager - Operations and Business TransformationMelbourne, Victoria, Australia 2 days agoWere unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr