Job Title

The Sebel Brisbane, 96 Charlotte Street, Brisbane, Queensland, Australia Req #5078Friday, 16 May 2025The Sebel Brisbane is centrally located in the heart of the city, within close proximity to Queen Street Mall and local transport options. Boasting spacious studios, one and two-bedroom self-contained apartments, The Croft House Town Kitchen and Bar for all-day dining, and three meeting and event spaces that can host up to 150 guests. Brisbane has it allfrom its vibrant live music scene, world-class dining and laidback caf culture to its bountiful art galleries and cosmopolitan shopping. There is an abundance to discover in your downtime.PurposeAs theFront Office Manager,your role extends beyond simply overseeing front-of-house operations. Your mission is to foster team unity, and ensure the creation of unforgettable experiences for every guest.Primary ResponsibilitiesConfidence in communicating with guests and colleagues to ensure cohesive collaborationConquer challenges alongside guests, transforming dilemmas into success stories through creative solutionsRecruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performanceAdhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staffExhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and dataClosely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectivesSkills and ExperienceExperience in Hotel Operations, with history of leading the charge as a Supervisor or ManagerProven ability to multi task and thrive under pressure, supported by strong organisational and time management skillsProficiency in using reservation and property management systems is a plusMasterful in the art of communication, both the written and spokenCapable of embracing a flexible rotating schedule, including nights, overnights, weekends, and public holidaysALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide staysLearn Your Way-Support your career development with access to Accors industry leading training platforms, Accor Academy and TypsyBuild Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow''s hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.The Sebel Brisbane, 96 Charlotte Street, Brisbane, Queensland, Australia #J-18808-Ljbffr