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Join to apply for the Senior Procurement Helpdesk Officer role at City of Gold Coast1 day ago Be among the first 25 applicantsJoin to apply for the Senior Procurement Helpdesk Officer role at City of Gold CoastGet AI-powered advice on this job and more exclusive features.About The TeamThe Chief Procurement Office provides expert advice, strategic direction and procurement solutions to deliver the Council Plan and drive impactful service outcomes. With a focus on providing strategic sourcing services, were leading the charge in delivering critical infrastructure, services and goods to our community.About The TeamThe Chief Procurement Office provides expert advice, strategic direction and procurement solutions to deliver the Council Plan and drive impactful service outcomes. With a focus on providing strategic sourcing services, were leading the charge in delivering critical infrastructure, services and goods to our community.Procurement Capability and Performance is a newly established business unit within the Chief Procurement Office (CPO). The team is responsible for multiple functions, including governance and reporting, business partnering, capability uplift, helpdesk, and purchasing.About Your New RoleThe Senior Procurement Helpdesk Officer will lead the helpdesk and customer and stakeholder engagement initiatives to ensure effective communication and feedback across procurement activities. The role will lead the helpdesk to provide exceptional customer service in line with key performance indicators, drawing on strong understanding of procurement processes and legislation in a local government context. The role will proactively engage with City staff, supporting business led procurement and providing advice on guidance on all procurement related matters.We''re Looking For People Who HaveA degree in Communications, Business, or a related discipline, and/or relevant equivalent experience.Proven experience in leading and managing teams, with a focus on training and mentoring staff members.Extensive knowledge of procurement procedures, policies, and best practices within a local government framework.Experience in addressing and resolving complex procurement-related inquiries.A strong dedication to providing outstanding customer service, ensuring the effective and accurate resolution of issues and inquiries.Excellent verbal and written communication abilities.Strong analytical skills, with the proficiency to examine trends and extract data-driven insights.Experience in identifying opportunities for process enhancements and implementing changes to boost efficiency.Experience in conducting training and informational sessions for diverse stakeholders.Proficient in the Microsoft suite as well as experience with procurement systems (e.g., SAP, Open Windows)Be part of shaping the Gold Coast''s futureThe Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.BenefitsWe care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:9-day fortnightFlexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locationsPersonal and professional development coursesAccess to 350+ fitness facilities through Fitness Passport4 free confidential counselling sessions a year for you or an immediate family member1 free nutritionist and financial advice session per yearWe pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We''re committed to creating a diverse workplace and inclusive culture.How to applyFor more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.Click ''Apply'' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email recruitment@goldcoast.qld.gov.auOur selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.Contact PersonEmily McKayContactemmckay@goldcoast.qld.gov.auClosing DateThursday 5 June 2025Please note applications for all of our vacancies close at 10.30pm on the listed closing date.The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionPurchasing and Supply ChainIndustriesGovernment AdministrationReferrals increase your chances of interviewing at City of Gold Coast by 2xGet notified about new Senior Procurement Officer jobs in Gold Coast, Queensland, Australia.Loganholme, Queensland, Australia 2 weeks agoGold Coast, Queensland, Australia 1 day agoGold Coast, Queensland, Australia 1 day agoOrmeau, Queensland, Australia 3 weeks agoGold Coast, Queensland, Australia 1 day agoMount Warren Park, Queensland, Australia 3 weeks agoHelensvale, Queensland, Australia 3 weeks agoWere unlocking community knowledge in a new way. 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