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Join to apply for the Hotel All-Rounder role at Mercure Hotels4 days ago Be among the first 25 applicantsJoin to apply for the Hotel All-Rounder role at Mercure HotelsGet AI-powered advice on this job and more exclusive features.Company DescriptionWe are seeking an energetic and enthusiasticCompany DescriptionWe are seeking an energetic and enthusiastic Casual Hotel All-Rounder to work across our Front Office & Food & Beverage operations at Mercure Sydney Blacktown; to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable.Who Are WeAccor is the worlds largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.Mercure Sydney Blacktown is situated within a vibrant cultural hub, guests can explore local adventure hotspots from Featherdale Wildlife Park, Raging Waters, Eastern Creek Raceway and Sydney Zoo.Mercure Sydney Blacktown has a range of room types, including spacious family rooms. Hotel services include 24-hour reception, guest laundry, cafe, restaurant, all-day dining, small meeting room, a large outdoor area and free open-air parking.Job DescriptionWhat will you be doing?Deliver service excellence, from check in to check out and everywhere in betweenOften be the first point of contact for guests and visitorsShifts in Food & Beverage & Front DeskComplete a wide variety of hotel tasks, which will ensure that every day is different from selling the hotels facilities to making coffees and snacks from the cafe, delivering food and maintaining guest accountsProvide passionate, knowledgeable and friendly service to external and internal guests at all timesEnsure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty programQualificationsYour Skills and experience include:Previous customer service experience, preferably in a Hotel environmentStrong knowledge of computer systems including Microsoft Office and preferably in OperaThe ability to work under pressure, multitask and think on your feet to quickly resolve issues is requiredStrong communication skills and pride in personal presentationHave a natural ability to surprise guests with your authentic guest service, setting you apart from the restA genuine customer service focus and a strong dedication to always making our guests smile during their stayValid RSA or willingness to obtain prior to commencingAdditional InformationWhats In It For YouAn opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at AccorAbility to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel OperationWork alongside passionate industry professionalsBe mentored by experienced Accor Hospitality professionals who want to see you succeed!Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesHospitalityReferrals increase your chances of interviewing at Mercure Hotels by 2xGet notified about new Hotel Specialist jobs in Blacktown, New South Wales, Australia.Blacktown, New South Wales, Australia 3 days agoMacquarie Park, New South Wales, Australia 3 days agoBlacktown, New South Wales, Australia 4 days agoGuest Service Agent | Full Time and Part TimeSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoGuest Service Agent (Part-time) | Holiday Inn Sydney Potts PointGuest Service Agent (Full-time) - Novotel Sydney City CentreSydney, New South Wales, Australia 3 days agoFront Desk Agent | Exclusive Collection Club Med ResortSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 days agoCarramar, New South Wales, Australia 5 days agoKellyville, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoParramatta, New South Wales, Australia 3 weeks agoNorth Sydney, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 days agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 days agoKellyville, New South Wales, Australia 6 days agoMacquarie Park, New South Wales, Australia 3 days agoMillers Point, New South Wales, Australia 3 weeks agoPymble, New South Wales, Australia 2 weeks agoSt Leonards, New South Wales, Australia 5 days agoGuest Services Agent: Sydney Lakeside Holiday ParkNorth Narrabeen, New South Wales, Australia 3 weeks agoSydney, New South Wales, Australia 3 days agoManager of Acquisitions & Hotel Development (Hospitality Experience)Sydney, New South Wales, Australia 2 months agoSydney, New South Wales, Australia 2 weeks agoInner West, New South Wales, Australia A$85,000.00-A$85,000.00 3 weeks agoCremorne, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 2 weeks agoPyrmont, New South Wales, Australia 4 days agoSt Clair, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$60,000.00-A$70,000.00 2 weeks agoKogarah, New South Wales, Australia 4 days agoWere unlocking community knowledge in a new way. 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