Join to apply for the E-Commerce Specialist role at Alpha-H Direct message the job poster from Alpha-H Ready to Redefine the Future of Skincare? Were on a mission to empower skin confidenceand we want you to be part of it! At Alpha-H, we''re not just about skincarewe''re about transforming routines into rituals. As pioneers in acid-based, science-backed skincare, we craft products that deliver clinical results at home. With over 27 years of expertise, our award-winning formulas, including the iconic Liquid Gold Exfoliating Treatment, have set new standards in the industry. Headquartered on Australia''s Gold Coast, we blend clinical sophistication with the purity of Australian botanicals to address a full spectrum of skin concerns and we''ve grown into a globally recognized skincare brand, known for our award-winning formulations - trusted by professionals, loved by consumers, and driven by purpose. As we continue to expand into new markets and push boundaries in the beauty industry, were looking for passionate individuals who are ready to grow, innovate, and make a real impact. Position Overview We''re on the lookout for an E-Commerce Specialist based in Australia to join the Alpha-H team! In this role, you''ll play a key role in bringing our marketing strategy to life and supporting the Brand and CRM team. Your mission? To help us create an exceptional online shopping experience that drives sales and keeps our customers coming back. From executing trade and content campaigns to diving into performance insights, youll help power our global D2C channel. In this role, youll manage the day-to-day operations of the Alpha-H website on Shopify. You''ll also co-own our D2C marketing calendar, ensuring every campaign and key moment is perfectly timed and beautifully executed online! What You''ll Do Manage and optimize our Shopify ecommerce site, keeping product listings, landing pages, and promotions up-to-date and high-converting. Collaborate with the marketing and creative teams to roll out product launches, seasonal campaigns, and on-site promotions. Own and maintain the ecommerce marketing calendar, ensuring smooth coordination across paid media, operations, customer service, and cross-functional teams. Lead the end-to-end execution of onsite campaigns and trade initiatives across regions, from briefing to testing and launch. Monitor key performance metrics (Sales, CVR, AOV), deliver regular performance reports, and recommend improvements. Work with our web agency to troubleshoot and resolve any bugs or site issues, ensuring a seamless shopping experience. Support SEO content initiatives and stay informed on ecommerce trends, competitors, and industry best practice, always bringing fresh ideas to the table! Conduct UAT testing and quality checks for website updates, new features, and deployments. Who We''re Looking For 3+ years of Shopify experience with a strong understanding of DTC tools and ecommerce best practices Data-driven with the ability to analyze performance metrics and drive optimization Highly organized and efficient at managing multiple tasks in a fast-paced environment Clear communicator with excellent written and verbal skills Proactive problem-solver with a hands-on approach Customer-focused with a strong eye for user experience Detail-oriented and confident working with data and numbers Passionate about beauty and skincare, with a good grasp of marketing fundamentals Why Join Us We value your professional and personal growth fostering a positive work culture is our priority. Here, youll find more than just a job, youll discover a genuine opportunity to thrive. Full-time Hybrid Role: Enjoy the flexibility to work remotely two days a week and on-site three days at our centrally located office in Chadstone Fashion Capital. Work-Life Balance: With a dayshift schedule and weekends off, youll have plenty of time to recharge and enjoy personal activities. With a 2:30 PM early finish on Fridays, youll get a head start on your weekend and enjoy more personal time. Holiday Entitlement: Generous paid leave to ensure you can take time off to recharge and unwind. Employee Product Allocation: Receive a generous allocation of Alpha-H products for personal use, so you can experience the quality of the brand youre supporting. A Forward-Thinking Environment: Join a company dedicated to health, wellness, skincare innovation at the heart of everything we do. Pioneering Projects: Work on exciting, innovative projects that push the industrys boundaries, offering you the chance to make a real impact. Career Growth: Benefit from continuous professional development opportunities and the chance to advance in your career. Competitive Salary: A monthly salary that rewards your expertise and contribution. Seniority level Mid-Senior level Employment type Full-time Job function Marketing Industries Retail and Retail Health and Personal Care Products #J-18808-Ljbffr
Job Title
E-Commerce Specialist