Talent Parramatta, New South Wales, Australia Network Support Officer Talent Parramatta, New South Wales, Australia Get AI-powered advice on this job and more exclusive features. This range is provided by Talent. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range A$424.00/daily - A$424.00/daily Candidate Manager | Connecting Top Talent with Government Opportunities in NSW Network Support Officer - 12-Month Contract | Government Project | $480/day incl Super Are you a hands-on network support specialist looking for a long-term contract within a high-impact government environment? We are seeking a Network Support Officer to join a dynamic team responsible for maintaining and enhancing mission-critical communication infrastructure. This 12-month contract offers the opportunity to work in a technically challenging environment supporting one of NSW''s largest operational networks, including cutting-edge technologies like Cisco ACI, SD-WAN, and F5 load balancers. What You''ll Do Provide Level 1 support for network-related issues across voice and data communications. Troubleshoot LAN/WAN connectivity and Wi-Fi issues (Cisco & Aruba). Manage and support Cisco VoIP systems (Call Manager, Contact Centre Express, Unity). Configure Cisco routers, switches, and assist with video conferencing solutions. Monitor network performance and implement preventative measures to minimize downtime. Assist with advanced networking infrastructure (Cisco ACI, SD-WAN, ISE, Catalyst Centre). Collaborate with vendors and internal teams to resolve incidents and maintain uptime. Participate in an on-call support roster and occasional travel to remote sites. What We''re Looking For Experience in network support, including troubleshooting and device configuration. Hands-on knowledge of voice systems and audio/video conferencing technologies. Familiarity with Cisco-based infrastructure and monitoring tools. Proven ability to analyse performance and suggest improvements. Strong communication skills and a collaborative mindset. Willingness to participate in after-hours support and travel as required. CCNA or CCNP certification (preferred but not mandatory). Must have Australian Citizenship, Permanent Residency, or NZ Citizenship. Contract: 12 months Rate: $480/day including super Hours: Full-time, 40 hours per week Seniority level Entry level Employment type Contract Job function Information Technology Industries Desktop Computing Software Products Referrals increase your chances of interviewing at Talent by 2x Get notified about new Network Support Officer jobs in Parramatta, New South Wales, Australia. #J-18808-Ljbffr
Job Title
Network Support Officer