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Job Title


Crew Tech Lead Origination Access Onboarding


Company : Commonwealth Bank


Location : Melbourne, Victoria


Created : 2025-06-01


Job Type : Full Time


Job Description

Do Work That MattersOurCrew Tech Leadsare technology leaders who build and guide high-performing teams and chapters. They work closely with business leaders to deliver enduring value for our customers. As curious, lifelong learners, they act as connectorsfacilitating open communication and building meaningful professional relationships to achieve great outcomes for our organisation, customers, and community.See Yourself in Our TeamInCustomer Engagement & Digital (CE&D) Technology, we aim to become the leading retail bank, powered by the next horizon of technology. We achieve this by collaborating with our retail colleagues to solve problems with customer centricity and technical innovation. We cultivate a world-class team of empowered individuals and build technology solutions for the future.We support our people with the flexibility to balance where work is done, with at least half of your time each month spent connecting in the office. We also offer various flexible working options, including adjusted start and finish times, part-time arrangements, and job sharing.Your Impact and ContributionAs aCrew Tech Leadwithin CE&D, you will be a technology thought leader driven by a desire to create exceptional digital experiences. Youll help customers seamlessly onboard to CBA and access our growing suite of identity solutions to support their banking journeys.Drawing from your strong technology background, youll push boundaries to deliver outcomes that transform the customer experience and unlock greater value. Your passion for solving complex problems is key to developing high-quality solutions.You bring a high tolerance for complexity and ambiguity, along with the resilience and tenacity to see things through. You have experience working in fast-paced, agile environments and apply leading practices with a focus on continuous delivery and user testing. You thrive when given the autonomy to lead a talented team from strategy through to design, development, testing, and release. Youre also passionate about staying active in the broader merchant payments community and keeping up with evolving digital and technology innovations.Here, youll collaborate with some of the best engineers in the country, with a focus on open communication, quality work, and a culture of excellence. Your efforts will be rewarded with flexibility, great benefits, and the opportunity to shape your own careerknowing youll have our support every step of the way.Were Interested in Hearing from People Who:Were here to build world-class experiences that go beyond design to improve the financial wellbeing of every user. As a team, were constantly striving to be the bestpushing boundaries to deliver personalised, seamless experiences across every product. Our diverse teams are committed to learning, sharing knowledge, and continuous improvement. Innovation, passion, and creativity shape our culture.Are inspirational technology leaders who combine technical expertise with people leadership, and are passionate about supporting and advocating for their teams.Have a broad and deep understanding of digital customer onboarding and Know Your Customer (KYC) requirements.Are familiar with multi-factor authentication (MFA) and biometric technologies that support secure, high-risk transactions.Have experience collaborating with fraud prevention teams.Build trusted relationships with stakeholders, focusing on mutual accountability for tech delivery and value generation.Are experts in tech delivery, able to foster an engineering culture with DevSecOps practices across platforms and pipelines.Have a proven track record of large-scale agile delivery, including roadmap development, dependency management, and risk mitigation.Have experience delivering within funding allocations and managing downstream costs.Drive sustainable tech ecosystems through exceptional design, refactoring, and technical debt reductionwhile ensuring best practices and governance.Empower teams to deliver autonomously by removing blockers, streamlining processes, and decoupling applications.Understand enterprise data standards, supplier management, application modernisation, and reference architecture.Are motivated by growing and developing people, taking ownership of performance management and career progression.Working With UsWhether you''re passionate about customer service, driven by data, or inspired by creativity, a career with CommBank could be for you.Our people bring diverse backgrounds and unique perspectives to create a respectful, inclusive, and flexible workplace. One where were guided by our values and encouraged to share ideas, initiatives, and energy. One where making a positive impact for customers, communities, and each other is part of our everyday work.Here, youll thrive. Youll be supported through challenges and empowered to explore new opportunities. Were hiring engineers across our technology hubs in Sydney and Melbourne. We love working hereand we think you will too.If this sounds like you, apply today!If you''re already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you''ll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.We''re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 26/06/2025 #J-18808-Ljbffr