Continuing Care Administration and Operations Assistant page is loadedContinuing Care Administration and Operations AssistantApply locations VIC - Melbourne, CBD & Inner Suburbs time type Full time posted on Posted 2 Days Ago time left to apply End Date: June 27, 2025 (28 days left to apply) job requisition id JR142607Job Description: Excellent benefits including salary packaging Challenging and rewarding work environment Friendly and dynamic team Pro-active & supportive leadership Flexible working arrangements Permanent, Full timeAbout the RoleYou are responsible for providing personal administration support to the General Manager (GM) and Clinical Program Director (CPD). The role will also be responsible for performing a range of administrative and/or project related duties, at the direction of the GM / CPD, to assist in the operation of the Continuing Care Program. Based on the successful applicants skill set, other, higher level, project related tasks may be required, as directed/delegated by the General Manager.Delivery of administrative and operational support to the Continuing Care GM and CPD and the wider operational leadership teamManage and coordinate diary/meeting schedules, including meeting/appointment requests and arrange meetings, as requestedAssist with preparation of presentationsProvide administration support and coordination with strategic planning and continuous improvement projects, as directedCreation and formatting of reports, correspondence, statistical reporting platforms, as requiredClassifications for this position will range from classification range HS3 - HS25 ($74,448.40 - $82,305.60 per annum).Your ContributionExperience in, and knowledge of, administrative support roles and functionsHighly proficient computer skills using Microsoft Office Suites including Word, Excel, Access, PowerPoint and demonstrated ability to learn and use other digital platforms as relevant to the roleExceptional written and verbal communication, time management and organisational skillsInnovative and creative and the ability to multitask on an ongoing basisProven ability to work under pressure, prioritise workload and meet deadlinesDemonstrated ability to work both independently and successfully as part of a teamProblem solving abilityFlexibility and the willingness to undertake a broad range of tasksCurrent National criminal history check, or willing to obtainWhat we OfferA focus on wellbeing initiatives, with regular events and programsConfidential, solutions-focused employee counsellingA healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month!)Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilitiesSalary Packaging Increase your take home pay!Discounts and Promotions always available through our FoundationRegular opportunities for professional development to assist you to reach your career goalsCulture of continuous improvementFlexible working arrangements including opportunity to negotiate working from home arrangementsAbout (Continuing Care)The Continuing Care (CC) Program sits within the SVHM Clinical Operations Directorate. The Program encompasses a broad and diverse range of services including Subacute (Rehabilitation Medicine, Geriatric Medicine and Palliative Care Services), a range of Community Services, including Health Independence Program (HIP), Healthcare for Homeless services, the Aged Care Assessment Service (ACAS), and the GP Liaison service, as well as all SVHM Residential Aged Care (RAC) facilities. Care is delivered across a variety of settings, including the Emergency Department (ED), acute and sub-acute inpatient wards, and ambulatory / home settings.Working at St VincentsSt Vincents Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.ApplicationPlease attach your resume and cover letter to your application.Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).1.LOCAL WORK ENVIRONMENTThe Continuing Care (CC) Program sits within the SVHM Clinical Operations Directorate. The Program encompasses a broad and diverse range of services including Subacute (Rehabilitation Medicine, Geriatric Medicine and Palliative Care Services), a range of Community Services, including Health Independence Program (HIP), Healthcare for Homeless services, the Aged Care Assessment Service (ACAS), and the GP Liaison service, as well as all SVHM Residential Aged Care (RAC) facilities. Care is delivered across a variety of settings, including the Emergency Department (ED), acute and sub-acute inpatient wards, and ambulatory / home settings. The CC Administration and Operations Assistant will be based at the St Georges campus, with the opportunity to negotiate working from home arrangements.2.POSITION PURPOSEAccountable to the General Manager, the CC Administration and Operations Assistant will provide personal administration support to the General Manager (GM) and Clinical Program Director (CPD). The role will also be responsible for performing a range of administrative and/or project related duties, at the direction of the GM / CPD, to assist in the operation of the Continuing Care Program. Based on the successful applicants skill set, other, higher level, project related tasks may be required, as directed/delegated by the General Manager.3.POSITION DUTIESDelivery of administrative and operational support to the Continuing Care GM and CPD and the wider operational leadership team, as directed by the GMManage and coordinate diary/meeting schedules, including meeting/appointment requests and arrange meetings, as requestedCoordinate meetings as requested, including timely preparation of agendas, completion of minutes and distributionAttend and minute meetings, as required by the GM or CPDCorrespond with relevant internal SVHM and external professionals and their representatives, and other relevant stakeholders and keep all parties informed of relevant communications, meetings and schedule changesAssist with preparation of presentationsProvide administration support and coordination with strategic planning and continuous improvement projects, as directedCreation and formatting of reports, correspondence, statistical reporting platforms, as requiredAssist with recruitment administration as requiredEnsure the timely completion of Kronos administrative processes each pay period and D365 invoice administration on behalf of the GM and CPD, as requiredEnsure the confidentiality of all dealings with the Continuing Care leadership teamMaintain a high standard of data managementEnsure achievement of all internal and external reporting guidelines and deadlinesAct as a liaison and resource person for the information requirements of the GM and CPD4.INCUMBENT OBLIGATIONSGeneralPerform duties of the position to best of their ability and to a standard acceptable to SVHMComply with all SVHM requirements, policies, procedures, by laws and directionsTreat others with respect and always behave professionally and in accordance with the SVHM Code of ConductOnly access confidential information held by SVHM when this is necessary for business purposes, maintaining the confidentiality of that information once accessedParticipate in the annual SVHM performance review process.Display adaptability and flexibility to meet the changing operational needs of the business.Comply with applicable Enterprise Bargaining Agreement provisions.Display a willingness to develop self and seek to improve performance.Maintain skills and knowledge necessary to safely and skilfully undertake dutiesTake personal responsibility for the quality and safety of work performedRecognise the relationship between clinical and non-clinical functions in the achievement of optimal safety and quality careTake all necessary care and precautions in the performance of dutiesParticipate in risk management and continuous quality improvement activities as part of day-to-day workHealth and SafetyAttend general hospital orientation within 3 months of commencementProtect the health and safety of self and others, complying with all health and safety related policies, procedures and directionsReport incidents and accidents and collaborate with management to resolve safety issuesComplete required Fire and Emergency Training annuallyComplete required Workplace Culture and Equity Training annuallyAs required, comply with fit-testing and PPE requirementsReport any hazards, near misses and incidents (regardless of whether an injury occurred or not) into Riskman5.INCUMBENT CAPABILIITY REQUIREMENTS (Level 2)The incumbent of this position will be expected to possess the following core capabilities:CapabilityDemonstrated behaviourPersonalPersonal effectivenessTakes responsibility for accurate, timely work resultsLearning AgilityIdentifies personal development needs and seeks information from a range of sourcesOutcomesPatient/Resident/client centredStrives to meet and exceed expectations, demonstrating sound judgementInnovation and ImprovementContributes to improvement by reviewing strengths and weaknesses of current processesStrategyDriving ResultsManages own work load to deliver resultsOrganisational AcumenUnderstands the interdependencies between units/departmentsPeopleWorking with and Managing othersTakes responsibility for ensuring productive, efficient teamworkCollaborationWorks collaboratively within and outside the team6.SELECTION CRITERIA6.1ESSENTIAL REGISTRATION, LICENSE OR QUALIFICATION REQUIREMENTSCertificate IV or equivalent Office Administration6.2 OTHER ESSENTIAL REQUIREMENTSExperience in, and knowledge of, administrative support roles and functionsHighly proficient computer skills using Microsoft Office Suites including Word, Excel, Access, PowerPoint and demonstrated ability to learn and use other digital platforms as relevant to the roleExceptional written and verbal communication skillsDemonstrated time management and organisational skillsAbility to anticipate needs with regard to meeting agendas and papers as well as future activitiesInnovative and creative and the ability to multitask on an ongoing basisProven ability to work under pressure, prioritise workload and meet deadlinesAbility to handle difficult situations and remain professional at all timesDemonstrated ability to work both independently and successfully as part of a teamDemonstrated ability to communicate effectively across a broad range of internal and external clientsAbility to identify and develop relationships with key stakeholdersProblem solving abilityFlexibility and the willingness to undertake a broad range of tasksDemonstrated ability to identify process improvements and implement effective solutionsCommitment to the Values of SVHA and to the Hospital Code of ConductClosing Date:26 June 2025 11:59pmReconciliation Action Plan:At St Vincent''s we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.For further information, visit ://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.auView Reconciliation Action PlanCode of Conduct:View Code of ConductSet up Job Alerts to see future opportunities that interest you. New users can click Create Account from the Sign-in screen.Become a healthcare superheroAbout UsSt Vincents Hospital Melbourne (SVHM) is a Catholic not-for-profit healthcare provider with a reputation for compassionate care and world-leading innovation. Part of the St Vincents Health Australia group, we are a leading tertiary teaching hospital providing a comprehensive suite of services including acute medical and surgical services, emergency and critical care, aged care, diagnostics, rehabilitation, allied health, mental health, palliative and residential care.Operating from 18 sites across greater Melbourne, this includes a major teaching, academic research and tertiary referral centre situated in Fitzroy, a soon to be established Rapid Access Hub at St Vincents Hospital on The Park, St Georges Health Service Kew, palliative care at Caritas Christi Hospice, as well as aged care, correctional health, mental health and community centres, pathology collection centres, general practice services and dialysis satellite centres.We continue to be at the forefront of care for Victorias most in-need communities.Employing more than 7,000 staff and with over 880 beds in daily use, the core aim of SVHM is to improve the patient experience through better access, superior outcomes and a more efficient and responsive health service. #J-18808-Ljbffr
Job Title
Continuing Care Administration and Operations Assistant