Join to apply for the Identity Business Operations Manager role at Allianz Australia.At Allianz, were proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritize care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community, and feel proud to be part of an organization making meaningful contributions while supporting sustainability, mental health, and well-being.The primary purpose of this role is to manage the team responsible for the day-to-day Identity and Access Management (IAM) business operations, ensuring efficient delivery of identity services, IAM controls, and adherence to governance processes. This role will steer the overall operations of the IAM business function.About The RoleDevelop and execute IAM operational strategies aligned with Allianz Australias objectives.Lead the team responsible for daily IAM operations and ensure effective access controls.Drive growth through operational excellence and continuous improvement initiatives.Identify essential team competencies and implement targeted training and upskilling programs.Support and manage transformation projects within IAM Business Operations as a change champion.Collaborate with IAM Governance teams to ensure policy and regulatory compliance.Monitor team performance, track metrics, and utilize data for improvements.Manage budgeting, forecasting, and financial planning to support IAM operations.Promote best practices, stay updated on IAM technology trends, and foster cross-functional collaboration.Identify and escalate risks or issues related to IAM processes for timely resolution.About You5-7 years of experience in Identity Access Management, cybersecurity, or IT operations, with at least 3 years in a team lead or Scrum Master role.Strong leadership, communication, and interpersonal skills with proven ability to manage teams, processes, and operations.Effective partnership and collaboration skills to establish relationships and influence outcomes.Analytical and critical thinking skills to interpret data, identify patterns, and inform solutions.Excellent verbal and written communication skills.Deep understanding of IAM concepts, including authentication, authorization, provisioning, RBAC, and related processes.Knowledge of identity lifecycle management, access management, and privileged access management.Experience with IAM platforms such as Entra ID/Azure AD, OneIdentity, ForgeRock, and familiarity with protocols like SAML, OAuth, SSO, and MFA.Knowledge of compliance standards such as PCI-DSS, ISO 27001, and ability to design compliant IAM solutions.Outcome-oriented, customer-focused, with problem-solving skills and a curious, creative mindset.Self-starter with effective planning, prioritization, and organizational skills.Understanding of the general insurance industry is highly desirable.Benefits And PerksInclusive Culture: Join a supportive team focused on customer outcomes, where your authentic self is valued.Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments.Career Development: Access mentoring, development, and global mobility opportunities, with over 10,000 learning resources.Financial and Well-being Perks: Discounts on Allianz products, retail, tech, travel, plus wellness initiatives and an Employee Share Purchase Program.About Our CultureWe value diversity and inclusion, creating an environment where everyone can thrive, grow, and contribute their unique perspectives for collective success.Adjustments and SupportIf you need support or adjustments to participate in our recruitment process, contact careers@allianz.com.au for a confidential conversation.Join us. Lets care for tomorrow. www.allianz.com.au/careers #J-18808-Ljbffr
Job Title
Identity Business Operations Manager