Job Title

Front Office Team Leader - The Capitol Hotel Sydney$27.17 hourly plus Superannuation & loadingAre you a passionate hotelier looking for your next opportunity?We are seeking a superstar Front Office Team Leader to join our small, close-knit team. This role is an excellent opportunity for a senior Guest Service Agent ready to step into Hotel Management, or an energetic, outgoing Team Leader/Supervisor seeking a highly customer-service driven role, where you will oversee the daily operations of our AM shift.Shifts will primarily be AM (7AM - 3PM).About The Capitol Hotel SydneyLocated next to the Capitol Theatre in Sydney and within walking distance to Darling Harbour and Chinatown, The Capitol Hotel Sydney has recently undergone a full refurbishment. It features 94 new rooms and a 40-seat restaurant in a stunning heritage-listed building. Experience a unique boutique hotel atmosphere with a touch of theatre at every turn.Imagine yourself at The Capitol HotelStylish, charming, and sophisticated, our boutique hotel draws inspiration from The Capitol Theatre next door. As a hidden gem in the heart of Sydney''s CBD, we offer an exclusive experience unlike any other.Key ResponsibilitiesOversee daily hotel operations and ensure excellent guest serviceMaintain a customer-focused team, proactively addressing guest needsWelcome and assist guests during arrivals, departures, and requestsResolve guest issues promptly, including responding to feedbackSupport the Front Office Manager with rostering, training, and leadershipAssist the Food and Beverage team as neededSkills & ExperienceExperience with Opera Cloud PMS highly regardedMinimum of 1 year hotel experienceStrong written and verbal communication skillsExcellent personal presentation and groomingExperience in training and developing front-line staffAbout EVTThe Capitol Hotel is part of EVT, an Australian-owned company with over 100 years of experience in hospitality, entertainment, and leisure across Australia and New Zealand.Team member discounts from day one50% off stays at EVT hotels including Rydges, QT, Atura, JUCY Snooze, and moreDiscounts on movie tickets, Gold Class, Candy Bar, and other experiencesSavings at Thredbo during winter and summerOpportunities for rapid career growth within EVTCommunity involvement and charitable initiativesTo Apply:A one-page cover letter explaining why you''re suitable for the roleA two-page CV outlining your key experiences and work historyOnly candidates with full-time working rights will be considered. #J-18808-Ljbffr