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Add expected salary to your profile for insightsShiels is a growing family jewellery business with stores located in major shopping centres across metropolitanAdelaide, Perth, Queensland and Western Sydney.Shiels prides itself on providing an extensive rangeof jewellery that embodies great design, impeccable quality and durability. Shiels prices are so competitive they enable us to maintain our reputation as the leading jewellery retailer in Australia and the perfect destination for any engagement ring.We don''t just sell jewellery; we are in the business of providing and enhancing life''s moments. Whether it''s the purchase of an engagement ring, Mother''s Day gift, a birthday celebration or a personal indulgence, it is our aim to be your only choice for the best in jewellery.Whatever the occasion, building strong relationships and loyalty with customers, as well as providing quality jewellery and service, is at the core of the Shiel''s philosophy.We have an exciting opportunity available for a Cluster Manager across our Gold Coast stores QLDThe roleAs a Shiels Cluster Manager you will surprise and delight our customers by providing a superior customer service experience and provide strong leadership to your team. You will drive sales, profit, and customer service through people, planning and operations in the allocated stores and support the State Manager in the overall running of the State. With 5 stores across the Gold Coast we are searching for a highly motivated and driven leader to support the stores 3 days a week whilst also working based in your home store 2 days a week.This position will be offered on a permanent full- time basis.Key responsibilities:Provide Leadership in all aspects of the businessDrive KPIs, performance and results identifying areas of improvementCoach, train and develop the team across 5 Gold Coast locations.Complete administrative duties as requiredEnsure compliance across all company policies, standards and proceduresEssential to your success:Proven track record of coaching and motivating teams to successExperience in a multi-site retail Management environmentDisplays passion for the customer and delivering resultsExcellent communication, problem-solving and leadership skillsStrong visual merchandising and presentation skillsWhat we will offer you:Work closely with senior leadershipPositive working environment; supportive cultureIncentives and bonus paymentsHow do your skills match this job?How do your skills match this job?Sign in and update your profile to get insights.Your application will include the following questions:Which of the following statements best describes your right to work in Australia? How many years'' experience do you have as a Cluster Manager? Do you have experience leading agile teams? How many years of retail management experience do you have? Do you have visual merchandising experience?Since its inception in 1945, Shiels has been a family business. Founded by Jack Shiels, he and his wife ran Shiels for 32 years, until his death in 1977. It was then that Jack''s widow sold the Shiels store to Albert Bensimon and his wife Nyra.The original Shiels store sold jewellery, giftware and silver-plated merchandise. However, Albert and Nyra quickly changed the selection to include more precious jewellery, gold, silver and diamonds, while the giftware lines were dropped. The aim was to establish a reputation for quality, value and range; especially in diamonds. Source: this is an extract from the companys own website.Since its inception in 1945, Shiels has been a family business. Founded by Jack Shiels, he and his wife ran Shiels for 32 years, until his death in 1977. It was then that Jack''s widow sold the Shiels store to Albert Bensimon and his wife Nyra.The original Shiels store sold jewellery, giftware and silver-plated merchandise. However, Albert and Nyra quickly changed the selection to include more precious jewellery, gold, silver and diamonds, while the giftware lines were dropped. The aim was to establish a reputation for quality, value and range; especially in diamonds. Source: this is an extract from the companys own website.Territory Manager - Gold Coast Northern NSW. #J-18808-Ljbffr