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Join or sign in to find your next jobJoin to apply for the Mail Center Manager - Sydney role at iPostal11 month ago Be among the first 25 applicantsJoin to apply for the Mail Center Manager - Sydney role at iPostal1Get AI-powered advice on this job and more exclusive features.iPostal1, the leading provider of Digital Mailbox technology worldwide, is seeking to open a new office in Sydney. Our website, www.iPostal1.com, lists over 3,000 addresses, including retail pack and ship stores, 1,000 Staples stores and coworking spaces. Customers choose a mailing address for business or personal use and view and manage their postal mail and packages anywhere with an app or online.With our corporate headquarters in New York in the USA, this is an exciting time to join our team. We are looking for a professional, upbeat Mail Center Manager to work in our brand new location in Sydney.There will be a two-week paid training that will consist of one week in the Sydney location and one week in the New York office.To excel in this role, you should be comfortable working independently, speaking with clients on the phone and in person, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!Responsibilities will include, but are not limited to the following:Receive mail, scan into software and file appropriatelyUpon customer direction, discard, shred, open & scan contents of mail and / or forward to an alternate locationAnswer inbound calls and in person inquiries from customers in a prompt and professional mannerAssist customers in person to retrieve their mail in a courteous fashionAscertain level of assistance needed to resolve inquiry and escalate when appropriateDeliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clientsEnsure the highest level of customer serviceKeep inventory of mail and office supplies and keep the corporate office informed when supplies need to be reorderedPerform other customer service responsibilities to assist the corporate office during busy timesRequirements:Ability to work independently and handle confidential mail with absolute discretionResults orientedStrong work ethicOrganization skills are a mustExcellent verbal and written communication skillsPrevious experience in an office coordinator role with an emphasis in customer serviceTravel as needed to other locations and/or the corporate officeTo learn more about this dynamic organization please visit us at www.ipostal1.com. iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at iPostal1 by 2xSign in to set job alerts for Mail Handler roles.Sydney, New South Wales, Australia 2 weeks agoNorth Ryde, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia A$88,123.00-A$100,708.00 4 days agoAdministration Support - Talent Pool-Fixed term rolesSydney, New South Wales, Australia 5 days agoAdministration Bookings Officer - CardiologySydney, New South Wales, Australia 4 months agoSydney, New South Wales, Australia 4 months agoBeacon Hill, New South Wales, Australia 1 month agoBrookvale, New South Wales, Australia 1 day agoAdministration Support - People - OceaniaSydney, New South Wales, Australia 4 days agoAdministrative Support Officer - Medical PortfolioSt Leonards, New South Wales, Australia 1 week agoAdministration Support - People - OceaniaSydney, New South Wales, Australia 3 days agoBotany, New South Wales, Australia 2 weeks agoExecutive Officer, Corporate InformationSt Leonards, New South Wales, Australia 5 days agoAdministration Officer - St George Hospital (some shift work)Sydney, New South Wales, Australia 5 days agoParramatta, New South Wales, Australia 1 month agoAdministration Assistant - Financial ServicesSydney, New South Wales, Australia 1 month agoSydney, New South Wales, Australia 2 weeks agoAdministration Officer Level 3 - RADIUS, Hospital in the Home (HiTH) and Treatment Unit Permanent Part TimeCaringbah, New South Wales, Australia 6 days agoSydney, New South Wales, Australia 5 months agoMillers Point, New South Wales, Australia 4 months agoAdministration Officer Level 3 (leave-relief) | Permanent Full-time | TresillianBelmore, New South Wales, Australia 23 hours agoSydney, New South Wales, Australia 4 days agoGladesville, New South Wales, Australia 1 week agoSurry Hills, New South Wales, Australia 3 weeks agoAdministration Officer - St George Hospital (some shift work)Kogarah, New South Wales, Australia 6 days agoAdministrative Officer Level 3 Menopause Hub - RHWAdministration Officer Level 3 - RADIUS, Hospital in the Home (HiTH) and Treatment Unit Permanent Part TimeSydney, New South Wales, Australia 5 days agoAdministration Officer Level 4 - The Sutherland HospitalSydney, New South Wales, Australia 3 days agoSt Leonards, New South Wales, Australia 1 week agoWere unlocking community knowledge in a new way. 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